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Internal Communications Manager at Marsh & McLennan Companies

Posted in Other 30+ days ago.

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Location: New York, New York





Job Description:
As the Internal Communications Manager, you will help develop and deploy global communication programs for key stakeholders, ensuring the right message, right audience, right channel and right time. Key accountabilities include supporting growth and business priorities, people-focused strategic initiatives through clear, concise and effective communication strategies.

You will interact with colleagues at all levels and in all roles of the organization and help maintain the "pulse" on distinct colleague populations and how communication can serve them most effectively. In addition, you will provide executive communication support to home office functional leaders, including development, production and distribution of videos, quarterly business updates, etc.

You will work closely with colleagues across Marketing, Communications and Sales to ensure consistent messaging and communication of priorities to sales/ client-facing colleagues.

Your role is critical to Marsh as you will be providing specialized communication support and project management for the development, execution and measurement of a multi-channel internal communication strategy that clearly articulates and aligns with the organization's growth strategy.

In this role, you will report to the Global Internal Communications and Marketing & Communications Operations Leader and be part of a team of diverse and highly talented professionals who are dedicated to partnering with the business to drive strategy and communication.

In this role, you will:
  • Draft, design, edit and deploy employee communication material, utilizing diverse channels to reach target audiences and meet communication/project objectives.
  • Manage projects effectively, delivering on time and within budget, utilizing appropriate resources, anticipating risks and developing mitigation strategies.
  • Support Global Internal Communications and Marketing & Communications Operations Leader on development, deployment and measurement of diverse communications strategies and programs that align with "best practice" approaches.
  • Develop and maintain global communications calendar and integrated message platform to ensure consistent, relevant and timely delivery of internal communication material (include target audience, timing, channel mix, etc.)
  • Develop ongoing feedback loops and leverage diverse methods, tools and channels to communicate to the organization, focusing on enabling collaboration and interactive dialogue. Leverage input/feedback to inform the Marsh Executive Committee and influence messaging for growth assets and communications.
  • Create and maintain online content, including supporting the design of internal intranet web pages, writing, updating and publishing content.


The ideal candidate will have:
  • Bachelor's degree in English, communications, journalism, human resources or related field of study
  • 7+ years of communications or marketing experience
  • Advanced editing, proofreading and composition skills
  • Proven technical and persuasive writing skills
  • Strong verbal communication and client relationship skills
  • Social media skills
  • Ability to prioritize and handle multiple tasks in a demanding work environment
  • Ability to operate well in a team environment and independently with minimal supervision


Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit www.marsh.com for more information and follow us on LinkedIn and Twitter @MarshGlobal

Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity .

Marsh & McLennan Companies and its Affiliatesare EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.


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