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Family Services Scheduler at QSAC

Posted in Nonprofit - Social Services 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Jamaica, New York

Job Description:


QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services.  QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills.

Job Summary

The Family Services Scheduler will be an organized and detailed member of the active Family Services department and will be responsible for filling, monitoring and maintaining up-to-date and accurate Community Habilitation and Respite schedules. You will work in a timely fashion and maintain continual contact with families and staff to ensure schedules are up to date, approved and accurate!

Job Responsibilities


  • Schedule all Community Habilitation (Comm Hab) and Respite staff for all individuals served by Family Services Department

  • Ensure that open schedules are filled in a timely, appropriate manner

  • Review service documentation daily to ensure schedules are approved and maintained

  • Identify missing documentation and follow up for retrieval

  • Maintain accurate schedules for individuals and employees

Communication, Compliance & Follow- Up

  • Communicate with Behavior Intervention Specialists to ensure appropriate placement of staff

  • Maintain ongoing communication with parents, care givers and staff

  • Maintain individual/family confidentiality

  • Assist with hiring in-home staff

  • Ensure compliance with all applicable federal, state and local laws, regulations and policies, as well as QSAC specific policies and procedures

  • Report and problems/concerns to supervisors

  • Commitment to company values and adherence to policies and procedures

  • Ensure health, safety & welfare of individuals

  • Will be required to attend 2 –day orientation and any other required organizational & department training's

Qualifications and Work Experience

  • High School Diploma or GED required

  • Excellent written and verbal communication skills required

  • Inter-personal, organizational and problem-solving skills are required

  • Exceptional customer service and follow-up skills are essential

  • Must be able to work in a detailed and fast-paced environment

  • Must be proficient in Microsoft Office, Gmail, Google docs

  • Outstanding attendance and punctuality is expected


QSAC’s benefits are amazing and go beyond health and retirement.  You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work environment. 

  • Generous Paid Time Off policy (for full time staff)

  • Medical Insurance as low as $1 per paycheck (for full time staff)

  • Dental Insurance less than $5 per paycheck (for full time staff)

  • Vision Insurance less than $5 per paycheck (for full time staff)

  • Group Life Insurance and Long Term Disability (for full time staff)

  • Flexible Spending Accounts (for full time staff)

  • Pre-Tax Commuter Benefits

  • 403(b) Retirement with Employer Match

  • Opportunities for career advancement

  • Competitive salary

*Employee costs listed are based on individual coverage

Qualifications are subject to change in accordance with government regulations.

QSAC is an Equal Opportunity Employer

Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC.