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Research Manager at Daniel J. Edelman Holdings

Posted in Public Relations 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Washington, Washington DC

Job Description:

Edelman is a leading global Communications Marketing firm that partners with many of the world’s largest and emerging businesses and organizations, helping them evolve, promote and protect their brands and reputations. Edelman was named one of Advertising Age’s “Agency to Watch” in 2014; one of Forbes’ “14 Most Influential Agencies of 2014”; and The Holmes Report’s “2013 Global Agency of the Year.” Edelman was awarded the Grand Prix Cannes Lion for PR in 2014 and was among Glassdoor’s “Best Places to Work” for the third time in 2014. Edelman owns specialty firms Edelman Intelligence (research) and United Entertainment Group (entertainment, sports, experiential), a joint venture with United Talent Agency.

Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Edelman Intelligence – Primary Research Manager

Edelman Intelligence (EI) is the strategic insights arm of Edelman – the world’s largest and most global communications marketing firm. We are strategic partners to a wide range of top-tier clients. Our engagements span Primary and Secondary Research, marketing impact assessment and business analytics. We utilize a full suite of cutting-edge tools and methodologies. Our motto is “Intelligent Engagement”, and our mission is quite simple… we strive to make our client engagements the smartest they can be. Whether identifying and profiling a target audience or optimizing messaging strategy, we are committed to engagements that marry creativity + strategy in the world of marketing communications.    


We are looking for a dynamic Research Manager to manage and help grow the EI business on the East Coast. We are looking for someone that has expertise in both quantitative and qualitative Primary Research methodologies conducted on a global scale. The ideal candidate will have a proven track record of managing all aspects of  research studies from screener, survey and discussion guide development, survey programming, fieldwork, data quality assurance, data analysis to delivering PowerPoint slides. This role will be very visible within the organization so the right candidate will have gravitas and customer service skills combined with technical and operational expertise to work with all levels of the organization. Proper planning skills, a high degree of customer and team collaboration and a high attention to detail is expected and critical for success in this role. Some experience with Secondary Research tools and advanced statistical techniques (regression, cluster analysis, etc.) is preferred.


  • Develop quantitative and/or qualitative research instruments that align to client objectives

  • Manage end-to-end project schedule/outline implementation of project plan with minimal oversight Manage vendor relationships to ensure perfect quality in their work 

  • Manage budgets and adjust processes and workflows to increase profitability

  • Analyze key findings from data and create visually-stunning reports that tell a clear story to clients 

  • Contribute original research and thinking to allow Edelman Intelligence and Edelman to deliver industry leading insights and value to clients through IP research, blog post writing, etc. 

  • Work with stakeholders and teams across Edelman Intelligence and the broader Edelman network

  • Supervise and lead cross a functional team of analysts and operations teams to delivery exception quality and operational excellence

Breakdown of work is approximately 70% execution (survey/guide development, analysis, reporting); 15% CRM (presentations, strategy sessions, etc.); 15% new business development (pitch preparation, proposal writing, etc.)  


  • Bachelor’s degree

  • 2+ years of relevant experience working in market research

  • Basic knowledge of statistics and how they relate/are applied to market research studies

  • Supervisory experience preferred

  • Demonstrated effective client management (internal or external) skills

  • Experience using online survey programming platforms (Decipher/Focusvision/Qualtrics preferred)

  • Advanced Excel knowledge

  • Base level experience using Social and online media analytics platforms or technologies 

  • Experience with charting in Microsoft Office 

  • Exceptional time management skills and adherence to deadlines

  • Ability to manage multiple fast-moving projects simultaneously

  • Excellent verbal, written and interpersonal communications skill

About Us 

Edelman Intelligence (EI) is the global research and analytics consultancy of Edelman, a leading global communications marketing firm. Headquartered in New York with 12 offices globally, EI houses more than 250 consultants, strategists, researchers, data scientists, data visualization specialists, and analysts worldwide. Our specialists are method-agnostic and leverage the best of primary research, secondary research, advanced analytics, and business science to solve business and communications issues for our clients. As reported by the American Marketing Association (AMA) in their 2018 Gold Report, Edelman Intelligence is a top 50 U.S. market research and analytics firm. 

For more information, visit or click HERE to view a short video about what it’s like to work at EI.