Supports a variety of administrative and project tasks for the account management team, including tracking client projects and assigned tasks.
Responsible for project management and reporting for the client management process to ensure that due dates and deliverables are tracked and on schedule for all client activities as assigned by manager and team. Attends client conference calls and onsite meetings to document client deliverables, client summary notes and follow up items.
Prepares and develops client presentations. Assists in the development, coordination and materials necessary for site visits/client meetings.
Exercises independent judgment and discretion responding to requests, arranging meetings and interacting with key contacts.
Independently handles the setting up and maintenance of client project tracking reports and processes.
Coordinates or independently completes special projects according to manager's general instructions. May assist manager or other staff members with more complex and detailed client projects.
Participates in additional client support related activities at the direction manager, and interacts with team to meet internal reporting requirements and deliverables.
General Job Information
United States of America
United States of America (Exempt)
Recruiting Start Date
Date Requisition Created
Bachelors, High School (Required)
License and Certifications - Required
License and Certifications - Preferred
Other Job Requirements
2+ years related experience in healthcare setting in customer service or account management, training or education.
Knowledge of Pharmacy and Medical Claims.
Strong working knowledge of Microsoft Office Suite and Adobe software.
Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled