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Case Manager - Social Services at Four Oaks

Posted in Nonprofit - Social Services 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: CEDAR RAPIDS, Iowa

Job Description:

The Case Manager is responsible for supporting clients with behavioral and/or mental health conditions by performing a wide range of services. The Case Manager will plan and coordinate care based on needs, evaluate effectiveness of the care provided; identify and evaluate the significance of social, environmental, and emotional factors relative to identified behavioral or mental health concerns. This position will develop a care plan containing the needs, strengths, and goals for treatment.

Primary Responsibilities:

  • Provide planning and care coordination functions, such as follow-up contacts with the family and community partners.

  • Coordinate and triage referrals, working with referral sources.

  • Interview clients and care-givers to obtain and interpret social history information and/or problems connected to behavioral or mental health needs.

  • Provide education, monitoring, and support to children & families as well as community partners to effectively plan.

  • Develop and implement multi-disciplinary case coordination plans based on the principles of family driven care as well as the child’s age and needs that has measurable goals and objectives partnering with the family.

  • Evaluate and document effectiveness of the clients care plan.

  • Document client assessment, client social histories, and a plan of care in the client record.

  • Coordinate a continuum of care across community settings, facilitating communications with providers.

  • Assist the family as appropriate to follow through with the child’s treatment recommendations and the goals of treatment.

  • Advocate for the family and child working effectively with the care providers.

  • Assist the family to gain knowledge of health care financing sources.

  • Serve as a liaison with community care providers by providing expert knowledge.

  • Provide an On-Call 24/7consultation on a rotating basis.

  • Other duties as assigned.


A Bachelor’s Degree in Human Services or a related field of study with a minimum of 3 years of directly related experience is required. Additional qualifications include:

  • Strong communication and interpersonal skills

  • Effective analytical and problem solving abilities

  • Ability to work evenings and weekends as needed

  • Intermediate to advanced computer skills in a MS Office environment

  • Desire to help families and children succeed

About Integrated Home Health

IHH is a team based care-coordination program. IHH enrollment criteria includes clients being diagnosed with a mental or behavioral health disorder and all eligible clients receive Medicaid insurance. The program provides advocacy, support, referrals to services as well as communication with other internal and external providers for children and families. The program focuses on population health management working with all three managed care organizations to provide proactive support to clients.

Four Oaks offers a comprehensive benefit package, excellent wages, and opportunities for growth & advancement!

Equal Opportunity Employer