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Shelter Advocate - (part-time) at Four Oaks

Posted in Nonprofit - Social Services 30+ days ago.

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Type: Full-Time
Location: Davenport, Iowa





Job Description:

Family Resources is looking for an applicant who thrives when working with survivors who are in crisis. The role of the Shelter Advocate will be to provide case management, advocacy, and emotional support to all shelter residents under the direction of the Sheltering and Housing Services Supervisor. The Shelter Advocate will also provide follow up services with residents who have transitioned out of Shelter. In addition, the Shelter Advocate will provide emotional support and crisis intervention to callers on the 24-hour Domestic Violence-Rape/Sexual Assault crisis line.

Position hours: This is a part-time position working: Saturday, and Sunday, 3:00 p.m. to 11:00 p.m. and 6:00 p.m. to 10:00 p.m. one evening during the week

Part-time position

This position is located in Davenport, Iowa


ESSENTIAL DUTIES AND RESPONSIBILITIES

A) Case Management and Emotional Support of client


  • All Shelter Advocates will provide support and service management for a caseload of shelter clients to assist with goal setting, advocacy, and referral

  • Complete intake forms with all new clients; orient clients to the shelter facility, services of the program and expectations of residents in the shelter

  • Provide all new shelter residents with completed intake, orientation to shelter rules, and orientation to shelter facility

  • Provide emotional support, counseling, and advocacy to shelter residents

  • Provide support and crisis intervention to crisis line callers

  • Assist clients with immediate problem solving

  • Provide crisis management and conflict resolution for clients

  • Plan and facilitate client groups on an as-needed basis

B) Participate in Shelter Facility Upkeep and Management


  • Clean client, community, and office spaces

  • Assist with organization of food and supplies

  • Assist with organization and transportation of donations

  • Complete documentation and statistical information in a timely manner

  • Plan and facilitate groups for women and children at the shelter

C) Complete Essential Staff and Client Documentation


  • Complete Daily Staff Logs

  • Completer Work Orders and Tech Orders as needed

  • Complete time-sheets

  • Complete ISIS contact documentation and day-sheets by weekly deadline

  • Complete client success plans within required deadlines.

  • Provide support and crisis intervention to crisis line callers

  • Assist clients with immediate problem solving

  • Provide crisis management and conflict resolution for clients

  • Plan and facilitate client groups on an as-needed basis

High school diploma or GED required. Bachelor’s degree or equivalent combination of education and experience preferred.

Must have current proof of car insurance, able to pass driving background check and have reliable transportation.

​Seeking candidates that are entry level who would like to gain experience and confidence to candidates with experience and college degrees. Bilingual and/or bi-cultural applicants are highly encouraged to apply.


About Family Resources

At Family Resources, we believe in strengthening children, families and individuals in our community - it's the passion that permeates everything we do. Family Resources has grown to become one of the state's largest agencies devoted to child welfare, juvenile justice, mental health, and survivor services. We recognize that these children, families, and individuals come to us from a variety of circumstances, which makes it important for us to reach them where they are right now.

Family Resources offers a comprehensive benefit package, excellent wages, and opportunities for growth & advancement!

Equal Opportunity Employer that thrives on Diversity!





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