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Self Pay Specialist at SCL Health

Posted in Other 30+ days ago.

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Type: Full Time
Location: Broomfield, Colorado

Job Description:


You bring your body, mind, heart and spirit to your work as SELF PAY/COLLECTIONS SPECIALIST.

Youre generous with your thoughts, your partnerships and especially your voice, because your opinion matters.

Youre great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.


System Services: is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, weve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.


Together well align mission and careers, values and workplace. Well encourage joy and take pride in our integrity.

Well laugh at each others jokes (even the bad ones). Well hello and high five. Well celebrate milestones and acknowledge the value of spirituality in healing.

Were proud of what we know, which includes how much there is to learn.


As a SELF-PAY SPECIALIST you need to know how to:

Work from a queue/centralized mailbox to manage the Billing Record Requests from attorneys for patient billing records fulfillment, automobile insurance and Workers Compensation resolution.

Work in conjunction with attorneys, trustees and agencies to best service claims and records in bankruptcy.

Categorize and identify time-sensitive correspondence from individuals and entities to ensure compliance and minimize risk of penalties and other legal issues.

Review files, records, and other documents to obtain information to respond to requests. Establish and maintain superior customer service relations with the attorneys and patient representatives providing professional and timely support within the policy guidelines for HIPAA compliance and with proactive resolution of issues or needs.

Generate reports to gather information of trends, issues, and best practices. Proactively support the policy knowledge and workflow to resolve issues and improve understanding for attorneys.

Achieve operational objectives to resolve and fulfill requests in a timely manner to provide a good patient experience.


We hire people, not resumes. But we also expect excellence, which is why we require:

High School diploma or equivalent

One year administrative experience in a customer service role

Excellent communication skills

Detail oriented with ability to successfully manage tasks and meet deadlines


Now that you know more about this role and our team we hope youll join us. At SCL Health youll reaffirm every day how much you love this work, and why you were called to it in the first place.

Located in Broomfield, CO

Qualifications CO-Denver/Boulder/Surrounding Areas-Broomfield

Our facilities do not discriminate against any person on the basis of race, color, national origin, disability, or age in admission or access to, or treatment or employment in, its programs, services or activities, or on the basis of sex (gender) in health programs and activities