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Client Insights Principal at SymphonyIRI Group

Posted in Other 30+ days ago.

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Type: Full Time
Location: Oakland, California





Job Description:

ROLE OVERVIEW:

The Client Insights Principal is a high-profile role within the company and our client organization. In this position, you will create impactful insights for companies known for their innovative products and highly visible marketing campaigns. You will escort the client through the processes necessary to help ensure their continued success.

As a Client Insights Principal you will lead a high performance team in developing and using IRI s tools to identify and address a broad spectrum of key marketing issues including new product launches, line extensions, trade spending, pricing, and retail execution.

The Client Insights Principal serves as a passionate advocate for the client in advancing solutions that will best build the client s long-term business. While exceeding revenue targets is important, success is equally measured by the ability to create indispensable, long-term, solution-focused consultative partnerships.

RESPONSIBILITIES:

The Client Insights Principal will leverage data and strong analytic capabilities to uncover impactful insights, and inform business strategies and actions that drive client performance. You will escort the client through processes necessary to ensure their continued success. You will also promote, develop and deliver in partnership with HQ subject experts analytics-based syndicated and custom business solutions. While foundational systems are established, you will make calls as to when and how to customize solutions to fit unique client business issues, and will also be charged with recommending long term changes to methodology and approach.

At your disposal will be IRI s unparalleled Liquid Data platform and complete access to a constantly expanding ecosystem of data, the world s largest set of data related to household level consumer behavior. Data includes proprietary access to POS, FSP, Rentrak, Household Panel, Experian, Kantar Retail, and comScore among other data assets. As a Client Insights, Principal you will be a leader in developing and using IRI s tools to identify and address a broad spectrum of key marketing issues including new product launches, line extensions, trade spending, pricing, and retail execution.

While activities will vary, the CI Principal can expect to spend his/her time on industry thought leadership, business solutions definition, business development, project management, cross-functional team leadership, problem-solving, and innovation. As we gain client adoption of our business solutions, the CI Principal will work fluidly at all levels up to the practice leadership and spend more time acting as a liaison and customer advocate with the IRI Product Management, Strategic Analytics, Consumer & Shopper, Media Solutions, In-store Solutions and Technology teams.

Initially this leader will have one to two direct reports but as client investment grows the team may grow accordingly to include resources that can support business insights and perspectives, and custom solution development. - this position has currently 4 direct reports (3 Consultants and 1 Analyst; the idea is to add one additional direct report)

COMPETENCIES:

To be successful as a Client Insights, Principal you must possess and be able to execute upon five key skill sets:

BUSINESS INSIGHTS AND CONSULTING: Provide clear, deep perceptions and recommendations regarding decisions, situations and business benefits:

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Routinely delivers ad hoc cross-functional recommendations to client for improved client business results
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Remains in tune with external business climate-identifies trends and their business impact early
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Informed on Business Insights and Analytics best practices, and leverages learning to find new insight opportunities that inform growth actions
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Ability to synthesize, distill and reconcile key finds from complex sets of information. Can further lead team to leverage data and analysis to make concise and compelling recommendations to clients
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Generate new perspectives, ideas or innovations that allow problems to be solved
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Link industry trends and global factors to deliver cross functional projects and insights that address C-level issues

INNOVATION: Contribute to the development and creation of new or enhanced methods, products and/or services; approach job function with original and progressive thinking in order to improve processes, methods, systems and services:

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Understands and communicates IRI brand and strategic vision
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Identifies novel approaches for completing client engagements more effectively or efficiently, and works within the established system to push for a better way
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Develops better, faster, and cost effective ways to get business results. Proposes new approaches and methods
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Reviews, selects and disseminates information regarding key technologies, best practices and tools
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Look for opportunities to combine multiple IRI products and services to create new, unique and profitable client solutions

CLIENT MANAGEMENT AND VALUE: Understand economics of IRI and the client to effectively manage client projects and relationships:

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Prioritizes workload and allocates resources to accomplish business objectives
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Forward thinking; anticipates client needs in a changing marketplace
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Build and maintain support and trust with the client; act as a trusted advisor to help client balance achievement of short and long term goals
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Drive transformation at the client while accelerating the growth and penetration of IRI
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Establishes and manages systems and measures for results that meet or exceed expectations. Hold self and team to a high level of performance
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Create client engagement at all levels from market research and development to brand, sales and the CXO team

PEOPLE LEADERSHIP: Build capability within the organization, setting high standards of performance for self and team. Self-motivated; and serves as a role model of leadership in all situations.

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Manages one or several larger teams with direct and indirect reports
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Builds talent capabilities to meet current and future business needs

Builds a high performing team through actively recruiting, developing talent, and retaining top talent

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Inform and inspire others about IRI s vision and mission in order to promote understanding, elevate engagement and build loyalty with all team members

INDIVIDUAL LEADERSHIP: Active management of career choices and decisions; takes ownership of personal development.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to Talent.Acquisition@iriworldwide.com and let us know the nature of your request and your contact information.