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Application Engineer at Emerson Electric Co

Posted in Sales 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Stafford, Texas

Job Description:

Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.

Description

The
Application Specialist is responsible for pre-sales technical and application
support for products and services and post-sale order fulfillment.   Incumbent will support direct and indirect
selling resources in assigned territories to achieve sales goals.   




 
Responsibilities


PRE-SALES:  For complex and engineer to order requests
for products, services, and spares, responsible to convert request for quote
(RFQ) to timely, high quality bids: 


  • Collaborates
    on selling strategy with outside sales representative/manager.   

  • Reviews RFQ to determine customer requirements and suitability of
    Pentair product offerings to meet customer needs.

  • Utilizes
    product and application knowledge of Emerson products and services to size and
    select the proper valves and to offer alternates if available

  • Interprets
    customer terms and conditions (T&Cs) making a judgement as to whether terms
    and conditions can be accepted by Emerson or whether escalated legal review is
    required. 

  • Communicates
    with purchasing to obtain pricing, quotes etc.

  • Make judgements about pricing/discount structures considering the
    price list and availability of product vs. customer need, overall size of the
    opportunity, and competition for the product line.  Where needed, will liaise
    with business platform organizations to gather pricing information for more
    complex quotes. 

  • Reviews
    customer freight terms against Emerson standard and makes a judgement about
    final freight terms for the quote. 

  • Employs
    technical expertise to answer Customer questions about products/services and
    pricing; navigates Emerson resources to find correct answers and ensure timely
    follow up. 

  • Follows
    up on quotes and modifies quotes when required.



POST SALE:  The application engineer shares
responsibility for order fulfilment and post-sale customer support: 


  • Reviews
    the customer purchase order to ensure alignment with Emerson’s quote and policy;
    works with the customer to resolve any discrepancies. 

  • Uses
    technical expertise to configure the valve for order. 

  • Works in
    concert with engineering, quality, shipping and production to ensure the proper
    measures are taken to satisfy customer requirements

  • Maintains communication verbally and
    electronically with customers, outside sales representatives and distributors
    to offer support as needed 

Requirements


  • Bachelor’s Degree in Mechanical
    Engineering or other technical area preferred or combination of applicable
    education and experience.

  • Prefer 2+ years in the flow control
    industry with knowledge of valve and actuation applications or related knowledge
    of fluid mechanics and electro-mechanical equipment.

  • Strong customer support skills;
    excellent verbal and written communication

  • Ability to multi-task and manage
    competing priorities

  • Demonstrated
    ability to apply effective solutions to difficult problems

  • Prefer
    past experience using a customer relationship management (CRM) and SAP.

  • Intermediate to advanced skills in
    MS Office; MS Excel in particular


 


 
Work Authorization

No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.


 
Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.


 
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-314-553-2544 (V/TTY/TDD) or by sending an email to idisability.administrator@emerson.com.