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Cash Posting Specialist WFH at HCA Healthcare

Posted in Other 30+ days ago.

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Type: Full Time
Location: Brentwood, Tennessee

Job Description:

Job Code: 25537-149713


Work From Home

Parallon believes that organizations that continuously learn and improve will thrive. That's why, after more than a decade, Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future.

As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting.

Parallon's purpose is simple. We serve and enable those who care for and improve human life in their communities.


JOB SUMMARY The Cash Posting Specialist is responsible for processing payments in accordance with the Explanation of Benefits (EOB) or other payment documentation. The Specialist also performs research to accurately resolve payments needing additional information.

SUPERVISOR Cash Posting Manager



* Post and balance all payments and contractual adjustments received in an accurate and timely manner in compliance with departmental policies and procedures

* Post all zero-pay Explanation of Benefits (deductibles)

* Post appropriate denial and other reason codes

* Appropriately research and/or forward any payment needing additional information

* Meet and maintain established departmental performance metrics for production and quality

* Maintain working knowledge of workflow, systems, and tools used in the department

* Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement

* Other duties as assigned


* COMMUNICATION - communicates clearly and concisely, verbally and in writing, utilizing proper punctuation and correct spelling

* CUSTOMER ORIENTATION - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

* INTERPERSONAL SKILLS - able to work effectively with other employees, patients, and external parties

* PC SKILLS - demonstrates proficiency in Microsoft Office applications and others as required

* POLICIES & PROCEDURES - demonstrates knowledge and understanding of organizational policies, procedures, and systems

* BASIC SKILLS - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes; able to work quickly and accurately in a fast-paced environment while managing multiple demands; able to work both independently and collaboratively as a team player; demonstrates adaptability, analytical and problem solving skills, and attention to detail; and able to perform basic mathematical calculations, balance and reconcile figures, and transcribe accurately


High school diploma or GED required


Minimum one year related healthcare experience preferred, such as accounts receivable follow-up, insurance follow-up, insurance posting, professional medical/billing, medical payment posting, and/or cash application. Relevant education may substitute experience requirement. Prior experience reading and interpreting Explanation of Benefits (EOB) preferred



PHYSICAL DEMANDS / WORKING CONDITIONS Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.

OSHA CATEGORY The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.

Last Edited: 05/14/2018

Diversity is valued and actively promoted in the workforce at all levels. We strive to celebrate cultural and other differences and consider them strengths of the organization.

We are committed to:

Providing an inclusive work environment where everyone is treated with fairness, dignity and respect.
Recruiting and retaining a diverse staff reflective of the patients and communities we serve.
Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws.

The policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves or absence, compensation and training.