Bilingual Membership Representative - Virginia, Maryland and Pennsylvania - 553
Field Operations and Panel Recruitment - USA Washington, Washington D.C.
Bilingual Membership Representative (Virginia, Maryland and Pennsylvania)
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Like what you see so far? Read more to find out about the expectations of the Membership Representative role as well as the benefits!
Who is Nielsen? Founded in 1923, Nielsen is the global authority on the consumer. We study consumers in more than 100 countries to give a complete view of trends and habits worldwide on what people watch, listen to and buy!
Membership Representative: Recruits selected homes to participate in our TV, Radio and Computer Research for Nielsen Ratings.
What does a Membership Representative do?
Drive to selected homes within a designated territory, using company-provided vehicle and supplied GPS
Approach statistically-selected homes without an appointment/unannounced
Persuade Nielsen families to participate in Nielsen TV, Radio and Computer Research
Use influencing skills and techniques to maximize potential Nielsen family participation and in some cases once they agree to participate in the study, coach household members on how to use the Nielsen equipment
Conduct in-person interviews with Nielsen families to gather, collect, and enter demographic data to ensure they meet established criteria
Collaborate with various departments within Nielsen to ensure a quality sample
Drive and commute long distances, up to 200 miles per trip and able to be outside, in all weather and traffic conditions
Navigate secured buildings, gated communities, stairs, elevators, walkways and driveways (paved and unpaved) and a wide variety entrances into a potential Nielsen family residence
Work independently from a home office environment
Relevant experience: customer service, market research, census bureau research, in-field research, social service, sales, or Business to Consumer (B2C) in-home contact
Flexibility to work remotely in a non-traditional schedule, including evenings and weekends
Minimum High School Diploma/GED with 2-5 years equivalent work experience
Computer/Tablet proficiency; ability to use email, spreadsheets, and other applications
Comprehensive background check, including criminal and motor vehicle record required
Have a valid driver’s license, car insurance, and satisfactory driving record
Bilingual language skills: Spanish, Mandarin, Vietnamese, Tagalog, Japanese, Korean
Bachelors, Associates, or technical degree
What are the Benefits?
Comprehensive benefits package effective the first day of employment. We offer unlimited career and high earning potential, top-of-the-line training and other great benefits, including:
Extensive paid sales training program with training in various locations – lodging and transportation included
Competitive compensation package including base annual salary, plus:
Generous commission plan based on performance
Potential for paid overtime
Language pay differential to those who qualify
Company car, including insurance, gas, and maintenance
Tablet, home printer, and cell phone (monthly talk and data service provided)
401(k) Plan with company match
Paid time off including holidays, vacation, personal and sick days, maternity and parental leave
Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.
By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.