Community Relations Manager at Chapman University in Orange, California

Job Description:

Position Title:

Community Relations Manager

Regular

SA51924

full-time 40 hours weekly

Exempt

$68,640 - $69,000

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Chapman University's Office of Community Relations serves as a liaison between the University and the residents, government officials, civic organizations, and businesses that call our local communities their home.Our team is seeking a friendly and service-oriented Community Relations Manager who will assist with strategic outreach and engagement activities that support positive town-gown relations in the neighborhoods that surround Chapman's campuses. They will organize events, oversee marketing and communications initiatives, and serve as a community liaison and resource for students. Additionally, the Manager provides administrative and operational support to the Vice President and department, which includes responding to a wide variety of requests; drafting, editing, and preparing final versions of correspondence; processing financial documents and allocation reports; and executing special projects as assigned. The Manager will also supervise a team of student employees.

Community Relations

• Serve as a first-level liaison to the neighborhood and address inquiries and concerns that are submitted to the Office of Community Relations. Work to address any issues with appropriate internal departments and/or external organizations.


• Collaborate with internal and external partners on initiatives geared towards promoting collaboration, positive neighbor relations, and overall neighborhood enhancement.


• Work closely with Chapman students to educate and promote a good neighbor framework. Cultivate relationships with student organizations and organize community-based events and programs, including fall semester canvassing and spring move-out.

• Collaborate with Strategic Marketing and Communications on content, design, and production for snail mail, digital, and social platforms. Ensure that specifications and deadlines are met.


• Manage and update department website, produce and disseminate newsletters & e-newsletters, oversee social media accounts.


• Collaborate with Event Operations on event ticketing, manage events in campuswide software (25Live).


• Oversee logistics for various meetings, working with catering/event staff as needed.


• Represent Community Relations at internal and external meetings and events.

• Manage and reconcile department expenditures and non-compensation budget lines, including addressing variances, resolving issues, recommending funding sources and preparing drafts for yearly operational and capital enhancement requests in accordance with the University's fiscal policies and practices.


• Perform budget transfers, submit purchase orders and non-PO requests, and allocate P-Card reports. Utilize software to track expenditures (PeopleSoft).


• Process Independent Consultant Agreements and serve as Legal Affairs point of contact for contracts.


• Submit work orders for Facilities and IS&T, as needed.


• Stock, order, and maintain supplies, printed materials, and office necessities.


• Oversee hiring and supervision of student employees.

• Provide support to the Vice President of Community Relations, such meeting coordination, preparing agendas and presentation materials, and executing special projects.


• Support entitlement work and government relations activities, as requested.

• Bachelor's degree or equivalent combination of education and experience.


• At least three years of related, progressively responsible experience


• Skilled in project management. Must have experience with organizing complex tasks and working on multiple projects simultaneously, under conditions of pressure and competing interests.


• Strong oral, written, and culturally competent communication skills including excellent use of grammar and proven ability to prepare, edit, and proofread documents.


• Ability to learn, retain and utilize technology, including Microsoft 365 and Google Suite.


• Excellent customer service including the ability to foster effective relationships and work with a diverse group of individuals from within and outside the university community.


• Ability to exercise initiative and good judgment and to work with reasonable independence.


• Ability to maintain a high level of confidentiality and to consistently conduct oneself in a tactful and diplomatic manner.


• Marketing savvy, with a general understanding of social media management.


• Basic accounting skills and ability to monitor budget and expenses.
  
  
  
  

• Knowledge of Orange County government, particularly the cities of Orange, Irvine, and Anaheim.

Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.


Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.


The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

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