AI Technical Writer at Korn Ferry US in Dallas, Texas

Job Description:

About Us

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 10,000 colleagues serve clients in more than 50 countries. We offer five core solutions:

• Organizational Strategy


• Assessment and Succession


• Talent Acquisition


• Leadership Development


• Total Rewards

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Job description

OPPORTUNITY TO ENHANCE YOUR CAREER - It's about exceeding your potential.

We are seeking an experienced technical writer to create technical documents and guides for regulators and clients in support of our cross-functional AI Governance program. This role is for you if you are excited about diving deep into AI concepts and technologies and explaining complex information in an understandable and concise manner.

You will drive regulator- and client-facing documentation by creating, editing, and managing high-quality technical documentation for our AI products and solutions. You will work closely with product management, developers, engineers, legal, and compliance to understand the functionality of our AI systems and translate complex concepts into user-friendly content. You will play a crucial role in helping to meet AI regulatory requirements and driving customer-facing communications. Our ideal candidate has a solid technical background, preferably in AI or Machine Learning, and has strong writing skills to explain technical concepts to non-technical audiences.

KEY RESPONSIBILITIES

• Produce high-quality, accurate documentation that meets applicable regulatory requirements and standards and is appropriate for its intended audience


• Draft and publish clear and concise client-facing collateral


• Collaborate with key stakeholders to obtain an in-depth understanding of the AI products and its features


• Create tutorials and guides to help users understand the functionalities of our AI products


• Develop content for product and service documentation


• Edit, clarify, and proofread documents written by others


• Manage updates and revisions to technical literature


• Create a glossary of technical terms related to our AI products and maintain consistency in content


• Create visual diagrams to better illustrate complex concepts


• Operate as a liaison between development teams and the AI Governance team

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• 3 or more years of proven success interpreting and translating technical concepts related to AI into user-friendly language for non-technical audiences, including regulators and clients


• Background in machine learning or artificial intelligence


• Ability to understand and explain complex information in a clear and concise manner


• Experience with documentation tools and software


• Knowledge of AI and Machine Learning concepts


• Excellent written skills in English


• Strong attention to detail


• Effective communication with colleagues, management, and clients


• Independent thinker with integrity and strong attention to detail


• Ability to work both independently and collaboratively as a member of a small team


• Success at prioritizing and handling multiple projects and managing tight deadlines


• Superb organization and prioritization skills


• Strong desire to tackle complex problems with creative solutions

EDUCATION

• BA/BS degree in a technical field such as Computer Science, Engineering, or related field; or equivalent certification or work experience

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Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

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Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

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If you are a resident of New York, Colorado, California, Washington, Hawaii, District of Columbia, New Jersey, Maryland, Illinois, Massachusetts, Vancouver, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Quebec, Saskatchewan" please click here for remote opportunities with Korn Ferry in your state/province.

Reference Job Id: 21501

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