The IU Northwest College of Health and Human Services School of Nursing is seeking applicants for their Student Services Generalist (Advisor) position. This role will play a big part in directly supporting students interested in the clinical programs within the College of Health and Human Services.
Job Summary
Department Specific Responsibilities
Advises students in accordance with academic policies established by the faculty and the College of Health and Human Services criteria. Advises students of courses needed to complete their program. Assist students in preparing their course schedules. Answers questions from new students and transfer students regarding programs. Assist in the admission process for transfer students. Assists in the management of graduation preparation for students (including transcript evaluation, prepares tentative and final graduation lists, ordering honor cords, and other duties as assigned).
Supports college retention, working closely with at-risk pre-program and program admitted students (particularly underrepresented and first-generation students); provides intrusive advising for at-risk students in consultation with the Director of Academic Advising.
Serves as a primary point of contact for the School of Nursing pre-major students, Radiologic Sciences and Health Information Management program admitted student; develops written correspondence to students including inquiry follow-up's, promotional materials, and welcome letters
Manages application processes for the School of Nursing.
Maintains academic files.
Supports scholarship awards process.
Prepares orientation materials and coordinates process as directed.
Works collaboratively with the rest of the advising team within the College and across the campus.
General Responsibilities
Develops and implements programs and initiatives that touch on various/multiple student-related goals, such as enhancing and reinforcing academic engagement and experiential learning; increasing student engagement, wellness, and involvement; fostering learning, inclusion, and development; supporting students in crisis and adversity; and improving the student campus experience.
Interfaces directly with students by attending student programming events, advising student organization leaders, meeting 1-on-1 to discuss areas of concern on campus, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives.
Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student services goals, often coordinating funding to sponsor student programs and initiatives.
Projects outcomes for services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student services against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
Serves on committees and performs student services research across the field of higher education and at peer institutions to identify and recommend best practices.
Plans and coordinates communications for student services initiatives to ensure student participation and engagement.
May provide guidance to other student services staff; makes process recommendations to manager for improved delivery of service.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Bachelor's degree in higher education student affairs, public affairs, counseling, social work, education, business, or related field
Preferred
Master's degree in related field
WORK EXPERIENCE
Required
2 years in student services, higher education, or related field
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Demonstrateds ability to maintain confidential information
Demonstrates customer service skills
Commitment to working with people from diverse backgrounds and commitment to cultural competency
Ability to build strong partnerships with students and other university departments
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Gary, Indiana
Advertised Salary
$43,888.00 - $45,000.00 per year
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Multiple plan options for medical insurance
Dental insurance
Health Savings Account with generous IU contribution
Life insurance, LTD, and AD&D options
Base retirement plan contribution from IU, subject to vesting
Additional supplemental retirement plan options
Tuition benefit for IU classes
10 paid holidays per year
Generous Paid Time Off
Paid Parental Leave
Employee Assistance Program (EAP)
Learn more about our benefits by reviewing our online Benefits Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Student Services Generalist
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Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
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Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.
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