Position: Senior Quality Technician III


Grade: 90


Status: Full-time


FLSA: Non-Exempt


Hourly/Salary: Salary


Reports To: Quality Manager



Position Purpose:



Provides critical quality functional and document support for Hendrickson in meeting customer requirements for components and assemblies sold to them.



Essential Functions:



• Direct the Manufacturing Floor in determining quality requirements from prints, published specifications, and establishing standards where no product or vague specification exists.


• Utilize Quality tools (Capabilities, Basic Statistics, Control Charts and Sampling) to improve Quality and adjust inspection frequencies as needed.


• Lead Inspectors as needed to perform daily product verification.


• Lead Root Cause analysis with assigned Corrective Action personnel and provides closure to action items with Corrective Action follow up.


• Interact with Customers on Quality Issues


• Submit RMR and RMA Corrective Action Responses and Sample Submissions as required by the customer and supplier.


• Lead systems to support TS 16949 compliance activities through auditing.


• Lead/Direct Suspect Product Containment Activities


• Lead improvements in plant PPM measures through error proofing and participating in continuous improvement activities.


• Support SPPD launch initiatives by performing print reviews, project management under the direction of the Quality Manager


• Participate in CR and APQP meetings and complete action items as required.


• Initiate and monitor internal Change Order progress under the direction of the Quality Manager


• Perform Measurement Systems Analysis on tooling and measurement systems under the direction of the Quality Manager


• Management of MRB, Supplier PPAP, and Supplier Non-Conformances under the direction of the Quality Manager


• Understand the Quality Policy and review with new hires in the orientation process.


• Some travel required (planned and in emergency situations)


• Other duties as assigned.



Education and Training



• Associate's degree required.


• Willingness to complete Quality Training Courses and obtain Certifications as described in the attached Senior Quality Technician Training/Certification schedule



Minimum Qualifications



• 7 plus years of experience in manufacturing quality environment


• PPAP/Customer experience with a Tier One automotive sector required.


• Experience in supporting IATF 16949 auditing methodology pertaining to Quality Systems


• Experience in developing PPAP's, Control Plans, FMEA's, Flow Charts, Sampling and Basic Statistics, Blueprint Reading, GD&T, Statistics, Knowledge of Inspection Techniques, Preventive and Corrective Actions


• Experience with processes (machining, robotic and hand welding, steel forming, assembly), and products required.


• Lead experience, in quality, preferred.


• Ability to audit Quality Systems/processes independent of others.


• Ability to problem solve using Ishikawa Diagram, 8D, 5 Why, statistical techniques and use of quality hand measurement tools.


• Excellent communication skills with internal and external customers


• Ability to work with others in a team/customer environment.


• Willingness to work flexible work schedules.


Additional Information

• Requisition ID: 240000JA