JOB DESCRIPTION

The position of Senior Vice President, ESIS Specialty is responsible for leading the claims management and business leader for the ProClaim and Accident Health Divisions of ESIS, Inc, a wholly owned subsidiary of Chubb Insurance. This position reports to the ESIS President.

This position is preferred to be an in-office position. The preferred location is Philadelphia, but other ESIS offices will be considered.

Core duties:

• Responsible for all ESIS Specialty Claim processing and claim management activities.
• Provides guidance and support to ensure timely, accurate and efficient claim handling leading the team in resolving claims, establishing, and enforcing best practices, policies, and procedures, and ensuring regulatory compliance with all applicable laws.
• Manages Specialty Claims financial results including: the P&L (Profit and Loss); expense management, management of new business and renewal revenues and monthly forecasting.
• Leads the strategic direction and initiatives of Specialty Claims (General Liability, Professional and Management Liability, Medical Malpractice, Product Liability, Environmental and Accident and Health) through effective thought leadership while driving innovative initiatives all designed to support client's needs.
• Acts as the Executive Sponsor and primary point of contact between the Company and our Customers.
• Advises ESIS leadership on strategic claim business development and planning issues.
• Drives initiatives that elevate the key differentiators for ESIS Specialty of depth of technical expertise, dedication to service excellence, and ultimately delivering outcomes for our clients to reduce their total cost of risk.
• Develops and maintains relationships with key insurance carriers and broker partners to promote the value of ESIS claim service.
• Aligns with Home Office technical and Field Management Support staff to continually elevate claim handling skills and training initiatives.
• Actively engages in technology solutions that drive efficiencies and effectiveness throughout the organization.
• Proactively interacts with clients focusing on service strategies, deliverables, and outcomes.
• Supports the strategies for Partnership Services and Sales aimed to drive profitable growth and client retention.
• Develops and executes strategic staffing and talent management strategies.
• Ensures claims operational activities meet with and integrate with organizational requirements for quality management, internal and external audits, compliance and privacy policies and procedures.
• Leads claims team in integrating data analytics with customized solutions for client specific outcomes.
• Heavily involved with the handling of large and/or complex claims, ensuring appropriate stakeholder coordination and execution.
• Ensures appropriate delivery of claim reporting regarding performance outcomes.

QUALIFICATIONS

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  ABOUT US

  
  

  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  
  

  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.