UI Field Representative at State of Nebraska

Posted in Other 5 days ago.

Location: Lincoln, Nebraska

Job Description:

The work we do matters!

Hiring Agency:

Labor - Agency 23


Lincoln, NE

Hiring Rate:


Job Posting:

JR2024-00007538 UI Field Representative (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

Job Description:

The Department of Labor has a great opportunity to join the UI Benefits Accuracy Measurement (BAM) team an Unemployment Insurance Field Representative to perform unemployment insurance denial and payment claim reviews to ensure unemployment insurance benefits have been appropriately granted or denied and allocated properly.

Hire rate is $23.110

Look at what we have to offer!

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment

Examples of Work

• Compiles and reviews existing unemployment insurance benefit determinations and evaluates data and eligibility criteria to determine the correctness of the adjudicated process and validity of the denial and/or payment of benefits.
• Issues monetary re-determinations and/or non-monetary re-determinations to correct errors or changes in benefit eligibility in cases of new information.
• Interviews claimants and employers to determine reason for claimant's separation and to verify claimant's eligibility for unemployment insurance benefits and employer charging based on Nebraska Employment Security Law.
• Verifies correct wages are paid to ensure weekly unemployment insurance benefits are accurate and investigates wage discrepancies.
• Investigates potential overpayment of benefits, gathers information to recoup overpayments and detects benefit payment errors, benefit denial errors, and potential fraud.
• Prepares investigative reports, appropriate allocation documents and recommendations for further actions.
• Testifies and represents the Commissioner of Labor at administrative hearings or prosecution hearings in various Nebraska counties.
• Interprets applicable laws, statutes, policies, procedures, and regulations and provides explanation to claimants and employers regarding legal requirements and procedures pertinent to the unemployment insurance program and Nebraska Employment Security law.
• Limited job-related travel may be required.

Location: NDOL Administration Building, 550 South 16th Street, Lincoln, NE
Schedule: 8am-5pm; Monday-Friday

Requirements / Qualifications:

Minimum Qualifications: Post high school coursework/training in public or business administration, finance, accounting, social/behavioral sciences or related field OR two years experience in employment services, unemployment insurance or human services with responsibility for interviewing; analyzing and/or evaluating data to draw conclusions; assessing documents and records; or performing accounting functions with direct public contact.

Preferred Qualifications: Bachelor's degree in public or business administration, finance, accounting, social/behavioral sciences or related field. Experience administering the law in an Unemployment Insurance program (UI Tax, UI BPCU, UI Benefits or UI Claims). Experience working with electronic forms, databases, and Microsoft Office programs.

Other: Must have a valid driver's license or the ability to provide independent authorized transportation.

Knowledge, skills and abilities

Knowledge of: Nebraska Employment Security Law. Skilled in Microsoft Office Word, Excel, Power Point, Outlook, Access, Internet, BPS Systems, NEworks, ECM/OnBase.

Ability to: plan, organize, conduct thorough reviews; gather data; interview individuals; use critical thinking to make independent decisions; apply, interpret and explain laws and regulations; communicate professionally with others; administer laws in Unemployment Insurance programs.


We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

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