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Microsoft Expert at Best Buy

Posted in General Business 11 days ago.

Type: Full-Time
Location: Charlotte, North Carolina

Job Description:

As a Microsoft Expert, you’ll work in one of our retail stores to provide customers with complete solutions across the Microsoft brand. First, we’ll give you all the training you need to be an expert. Once you’re trained, you’ll demonstrate, promote and sell a variety of Microsoft products across categories to ensure customers' needs are fully met. You’ll also share your Microsoft knowledge with other sales associates throughout the store, so they’re also prepared to show the brand’s value.

What you’ll do

  • Ensure that no customer is left unserved by providing solutions and support

  • Build relationships and provide coaching to your store and surrounding stores

  • Achieve sales targets in revenue, margin and solutions within the Microsoft brand

  • Explain complex technology in simple terms for customers to understand and see unique value

Basic qualifications

  • 1 year of experience in sales, customer service or related field

  • Ability to work successfully as part of a team

  • Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions

  • 1 year of experience working with consumer electronics products and services

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay

  • Generous employee discount

  • Financial savings and retirement resources

  • Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

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