Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology eXperience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won't just imagine the future-you'll create it.
About the Team
At AT&T, we're connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you'll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. In 2023, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.
About the Job
The Performance Test Architect will be responsible for partnering with the various Consumer Technology Experience (CTx), Development, Operations/Infrastructure, and Solution Architect teams in designing a comprehensive Performance Engineering framework based on the needs of the business. The architect will be responsible for planning, designing, and rolling out Performance Engineering Test solutions to avoid disruption and re-engineering costs through the early detection of defects by helping build Performance at the onset of a project. The Architect should have proficient experience in automated performance validation in the software delivery through the CI/CD pipeline. The successful candidate will be a strong technologist who is flexible, resilient, an innovative thinker, as well as a natural collaborator with solution architects, software engineers, developers and senior management from across the organization. In addition, the candidate must possess strong technical leadership skills and demonstrate success in working with teams particularly in a matrix fashion.
Key Responsibilities: • Design robust Performance Test Strategies that will validate impact of changes to performance of individual applications as well as the consumer technology ecosystem. • Collaborate with Development, Project Managers and Solution Architects to design application tests to validate performance and resiliency of the consumer technology ecosystem. • Participate and provide recommendations for ensure Performance is built into the design of a solution. This enables early identification/remediation of issues/defects before the development phase. • Work closely with Vendor/Partner teams for execution of load tests based on software delivery/release schedule. • Review performance test results and ensure all aspects of infrastructure and application responsiveness are evaluated for delivery to production. • Provide key SME leadership within Consumer Quality Engineering (CQE) team on Transformative Efforts and implement industry best practices to Performance Testing. • Design and implement automated Performance Testing in the CI/CD pipeline. • Define and implement post-mortem / root-cause analysis processes - develop improved testing scenarios based upon analysis. • Design and execute Performance tests to support Agile software Delivery. • Be able to demonstrate strong project management discipline and the ability to create metrics and metric visualization is necessary. • PowerPoint skills or equivalent presentation skills are needed.
Qualifications: • 5+ years of strong hands-on experiences and technical depth in one, or more technology areas, including software engineering, solution architecture, production operations, distributed technologies, performance engineering, resiliency/chaos engineering, or SaaS/cloud based ecosystems. • Experience with microservice architecture and containerization technologies like Docker and Kubernetes. • Working knowledge of infrastructure components (e.g. routers, load balancers, cloud products, container systems, compute, storage, and networks). • Knowledge of application architecture concepts, including topology, protocols, components, and principles would be advantages • Experience with Agile Lifecycle & Delivery Management tools such as Jira, PlanView, ADO, etc. • Some Programming experiences in one or more languages (scripting/functional/imperative -- C/C++, Java, Python, Scala, R, SQL, etc.) would be advantages but not required. • Proven leader with successful track record architecting and rolling out technology transformation initiatives Strength in both business and technical requirements analysis • Strong written and verbal communication skills • Ability to think strategically about how to create firm wide solutions to business requirements and ability to communicate effectively to both business and technical audiences • Ability to orchestrate and drive complex strategies and solutions • Proven ability to build strong, cohesive partnerships with the business, operations, technology & other key stakeholders, including external vendor partners, and work effectively in a matrix organization. • Superior analytical and problem-solving skills • Experienced knowledge of the following technologies Kubernetes Container, CI/CD, Jenkins, Chaos Testing, Performance Testing; SalesForce • Preferred Bachelors of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; Developer nanodegree; or equivalent experience.
Our Senior-System Engineers earn between $128,400 - $192,600. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage • 401(k) plan • Tuition reimbursement program • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) • Paid Parental Leave • Paid Caregiver Leave • Additional sick leave beyond what state and local law require may be available but is unprotected • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
AT&T is leading the way to the future - for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we've built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!
