Job Description:

COMPANY DESCRIPTION

SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes, and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable, and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities. The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Chicago, Philadelphia, Toronto and Washington, D.C.

JOB PURPOSE

We are seeking a Product Manager to join our team to oversee our managed network and digital signage products. This role will be responsible for managing the entire product lifecycle from ideation to obsolescence, and ensuring our products meet the needs of our customers while aligning with our broader product and service portfolio.

DUTIES AND RESPONSIBILITIES

• Develop and execute a product roadmap for our managed network and digital signage products, ensuring that they meet the needs of our customers and align with our business goals and objectives.


• Conduct market research and competitive analysis to stay abreast of industry trends and ensure our products remain competitive in the marketplace.


• Work closely with cross-functional teams including sales, marketing, engineering, and customer support to ensure successful product launches and ongoing support for our customers.


• Collaborate with our technology partners to evaluate and vet new technologies that fit well with our broader product and service portfolio.


• Define product requirements and work with the engineering team to ensure product development meets our customer needs and expectations.


• Monitor and report on product performance, including revenue, adoption, and customer satisfaction, and make recommendations for improvements or changes as needed.


• Develop pricing strategies and models that align with our business goals and ensure our products remain competitive in the marketplace.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, or a related field.


• 5+ years of experience in product management, preferably in the managed network or digital signage industry.


• Strong knowledge of networking technologies, digital signage systems, and related hardware and software products.


• Excellent communication and collaboration skills with the ability to work cross-functionally and build strong relationships with stakeholders.


• Proven ability to develop and execute successful product strategies that meet customer needs and align with business goals.


• Experience with agile development methodologies and product management tools such as JIRA, Confluence, or similar.


• Analytical mindset with the ability to interpret data and use it to make informed decisions.


• Strong project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.


• Ability to work in a fast-paced, dynamic environment with changing priorities and tight deadlines.

WORKING CONDITIONS

• Fast-paced corporate office working space and the ability to work from home.


• Business casual working environment


• Prefer location near one of our hubs (Atlanta, Tulsa, D.C); Remote and hybrid options available.

PHYSICAL REQUIREMENTS

• Be able to sit for long periods of time without problem


• Extensive use of fingers and hands for typing


• Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time

CLASSICICATION

Exempt

POSITION TYPE

Full Time

TRAVEL REQUIREMENTS

No travel requirements

DIRECT REPORTS

No direct reports

Attention All Third-Party Agencies, Headhunters, and Recruiters 
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet. SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with SageNet from third parties must be through our Talent Acquisition Department. Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.  

Please contact jared.mcdonald@SageNet.com for any questions. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Program Management

Apply Now