People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.
We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.
American Water is the best choice for your next role! With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information on American Water, visit amwater.com and follow American Water on Twitter , Facebook and LinkedIn .
Primary Role
Responsible for turning on and off water for customers, setting meters, locating the water main, and making small repairs to meter settings. Reading commercial and residential water meters.
Key Accountabilities
Turns on and shuts off the water at the meter pit on an occasional basis/daily.
Drives vehicle with automatic transmission to location, requiring constant gripping of the wheel, neck rotation, and slight flexion.
Requires kneeling on the ground, using the meter key to open the lid, and turning the angle valve. Grasps meter key wrist deviation and elbow flexion/extension with shoulder flexion and internal/external rotation.
Uses meter key (5#) and hand tools. Locates water lines on an occasional basis/daily: Drives vehicle with automatic transmission to the location of the water lines, requiring constant gripping of the wheel, neck rotation, and slight flexion. Seated task with vibration noted. Uses a map to locate the area and then pulls a card from the file in the vehicle.
Finds meter tile and removes meter lid with meter hook, hooks locating cables to the service(may require shoveling to remove dirt or debris form on top of meter tile, may require hammer or small pry bar to loosen stuck lid, depending on size, meter lids range in weight from 5# - 65#.
Finds and marks locations of the water lines. Using a probing rod, pushes the rod down into the ground in an effort to locate the main by hitting it with the rod.
Picks up locating device (5#) which is a magnetic locator to find the pipes, requiring neck flexion, sweeping motion with arm and gripping of tool.
Puts flag (negligible weight) in location or spray paint a mark, requiring neck flexion, lift/carry less than 1#.
Uses locating device, flag, card file, map, probing rod, shovel, pry bar, and spray paint
Maintains hydrants/valves on a frequent basis:
Flushes hydrants: uses a wrench to open/shut the hydrant, requiring grasping of the tool, wrist deviation, and forearm rotation.
May need to use a cheater pipe.
Lubricates the threads, requiring trunk flexion and forward reaching.
Uses key (30#) to open/close the valve.
Holds onto handle at waist height and turns valve, requiring heavy grasp, wrist deviation, and elbow flexion/extension with shoulder flexion and internal/external rotation.
Uses a pry bar to open the lid to the valve.
Knowledge/Skills
Experience in water utility, underground construction, and working in an outdoor environment.
General mechanical knowledge and familiarity with computers, smartphones, or other handheld devices.
Cleans van on an as needed basis.
Removes all tools from the back of the van.
Lifts up to 30# from waist height and carrying a short distance.
Requires trunk flexion and forward reaching.
Cleans mud from inside of van, requiring forward reaching, grasping, elbow flexion and extension, trunk flexion, and side bending.
Uses cleaning supplies.
Reads meters on a constant basis/daily: Walks on uneven surfaces and through snow at times.
May have to uncover meters.
May have to climb stairs on an occasional basis.
May have to go into confined spaces on an infrequent basis.
Risk of dog bites when on the route. Works in all weather.
Walks constantly between meter locations.
May have to manually push button entry on an infrequent basis.
Most meters are located at ground level, requiring trunk flexion and side bending, reaching to the side, neck flexion, and forward reaching with wrist extension.
Occasionally reaches to shoulder level.
Uses computer-based equipment to monitor services.
Performs computer data entry: Seated at desk with adjustable office chair, uses keyboard and mouse(fine motor coordination task).
Works approximately 10 minutes in the morning and 15 minutes in the afternoon.
Experience/Education
High School Diploma or equivalent.
Requires slight neck flexion and rotation.
Uses laptop in van/truck to record each stop requiring trunk rotation, neck flexion, and input via computer keyboard for short periods.
May run reports in the morning at the office.
Uses laptop and desktop computer, and other computer-based equipment.
Kneels on the asphalt, requiring heavy grasping of pry bar, wrist deviation and elbow flexion and extension, trunk and neck flexion.
Uses hand tools, valve key (25#), and pry bar.
Replaces meter boxes on a frequent basis: Performs hand digging, as necessary, to remove old meter tile, requiring trunk and neck flexion, side bending, forward reaching crouching and squatting, and kneeling. May lay on stomach or sides on the ground. Uses shovel, pry bar, and meter key.
Drives truck to location on an occasional basis/daily: Steps up into van. Uses automatic transmission, requiring gripping of steering wheel, hand and foot control operation, and neck rotation.
Installs meters on an occasional basis/daily: Uses meter key to open lid and bend down to install meter in pit, requiring grasping of the tool, wrist deviation and forearm rotation.
Uses meter key (5#)and hand tools.
Work Environment
Works on mud, gravel, asphalt, concrete, grass, and slippery and uneven surfaces. Work is outside and in all weather conditions.
Other
Skills: Able to wear safety equipment such as hard hat, vests, gloves, safety glasses, steel-toed shoes, and hearing protection
Competencies
Champions safety
Collaborates
Cultivates innovation
Customer obsessed
Drives Results
Nimble learning
Join American Water... We Keep Life Flowing ™
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.