The Lead Steward works with the culinary team to clean and sanitize pots, pans, utensils, the kitchen and other kitchen equipment, in accordance with time, product and placement standards to ensure total guest satisfaction
Job Description
Key Job Functions
Supervise the work of stewards to ensure all areas of the back of the house are clean and organized.
Daily health inspection of all dish machines including temperature and chemical levels.
Daily inspections of all outlets to ensure outlets are clean and organized to company standards.
Chemical outlet tracking, ensure all areas have the par of chemicals assigned.
Duties include washing dishes, scouring pans, cleaning up workspaces and mopping floors.
Make sure that all of the tools and utensils needed are washed and ready to go.
Transport food and supplies for events from kitchens and storerooms to banquet events.
Responsible for the overall cleanliness of the back of the house for the entire hotel.
Comply with the hotel's standards.
Sweeps and mops floor once every hour as needed.
Scrapes food from dirty dishes and washes them by hand or places them in racks or on conveyor to dishwashing machine. Washes pots, pans and trays by hand. Runs glasses through dish machine twice. Return all china, silverware, glassware, pots, pans and trays to their proper storage areas.
Clean worktables, walls, walk-in refrigerators, buffet ware, storage areas and meat blocks.
Separates and removes trash and garbage and places it in designated containers; steam-cleans or hoses-out garbage cans.
Sorts trash and recyclable items and dispose each item in the correct dumpster.
Polishes silver, using burnishing-machine tumbler, chemical dip, buffing wheel, and hand cloth, if required.
Transfers supplies and equipment between storage and work areas by hand or by use of hand cart.
Prepare and place clean equipment (china, glassware, and silverware) for all events and functions.
Puts away all clean utensils; puts away and rotates stock in designated areas.
Maintain all dish machines to ensure continued durability and proper use.
Follow guidelines to check out all stewards to ensure each station or dish room has been closed to proper standards.
Attend all stewarding meetings.
Communicate directly with the Executive Steward to ensure all tasks are complete.
Stewarding supervisors should be able to train all new associates on every job duty listed above.
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model:
G reet or welcome everyone, warmly with a smile
U se eye and ear contact and guest's name
E stablish/anticipate needs
S olve and own all requests/complaints
T hank everyone
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
