The Senior Product Manager will help drive the product line based on input from customers, vendors, internal staff & management while including market intelligence. This role holds a key responsibility for steering the product line, leading to product success through innovation, planning and execution. The ideal candidate will have the passion and desire to improve the MHK product line, drive innovation forward, and help remove impediments that might affect strategy and release.   

Key Responsibilities: 

• Hold responsibility and accountability for the success of the assigned product line, ensuring product market fit is achieved and the product is valuable for customers and viable for MHK business.
  
  
  
  • Define a near-term product roadmap for the product line that aligns with the broader team and company goals, and overall product portfolio strategy.
  
  
  
  


• Be the primary evangelist and expert for your product line both within the company and in the market.
  
  
  
  • Collaborate with sales and prospects/customers to articulate the value of the current product but also our product strategy and roadmap.
  
  
  • Serve as SME on your product line for internal or customer discussions.
  
  
  • Foster close relationship with customer base and leverage feedback from multiple sources to help prioritize the needs of your product line.
  
  
  
  


• Inspire and lead teams by articulating the market problems and customer needs, setting the business context.
  
  
  
  • Formulate business question that shape the solutions.
  
  
  • Incorporate data into decision making as it relates to the product line roadmap and priorities.
  
  
  
  


• Collaborating with UX and Engineering to build solutions and get them in customers hands timely and with high quality. 
  
  
  
  • Develop comprehensive product requirements.
  
  
  • Outline design approaches and communicate customer needs and efficient user experiences.
  
  
  • Participate in Agile scrum processes as needed to guide product owners and/or scrum teams on the product priorities and requirements.
  
  
  • Drive discussions around technical and design trade-offs to find a balance between speed and quality of solutions delivered.
  
  
  
  

Education/Certification

• Bachelor’s Degree preferred but will consider combination of experience and education

Required Experience:

• 5+ years of professional experience as a Product Manager, with a strong track record of delivering high-impact software products throughout the lifecycle.


• Strong intuition and acumen relative to user experience and a knowledge of what makes a product experience great 


• A clear and tactical point of view on solving the most important problems for your users, while ensuring your team has the necessary resources to execute on those priorities.


• Proven experience unpacking complex, ambiguous problems with an ability to ship simple and user-friendly solutions.


• Strong analytical skills and experience defining and measuring product metrics.


• Excellent written, verbal communication, and presentation skills.


• Proven experience working on SAAS products within healthcare – where products must consider both consumer and internal users and understand the interplay of digital experiences with processes & people.

Preferred Qualifications:

• Experience working with healthcare products and SaaS solutions 

Knowledge/Skills/Abilities:

• Ability to research and solve problems independently.


• Ability to sit for extended periods of time 

COMMITMENT TO DIVERSITY & INCLUSION:

We are committed to cultivating and preserving a culture of inclusion and connectedness through collaboration. We grow and learn better together with a diverse team of employees. We welcome the unique contributions and the different perspectives of a diverse team.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@mhk.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

For more information, please visit Know Your Rights, Pay Transparency, and MHK EEO/AA Statement