Guest Services Ambassador - Belldesk & Valet

Our Guest Services team is responsible for representing our luxury resort's grand entrance. Always lending a helping hand with a smile by escorting travelers throughout the property with their luggage & transportation needs. Your natural ability to connect with guests ' will ensure that everyone Feel Welcome as soon as they arrive.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

  What you will be doing:

  
  
• Assist guests' during their stay with luggage, valet car retrieval and room deliveries
• Use Royal Service application to log guest requests
• Assist with the hotel's bike and golf club programs. Ensure that proper waivers are signed and equipment is returned in the same condition
• Control bell storage area; receive and issue claim tickets for baggage to be stored. Retrieve luggage when claim tickets are presented
• Assist with group transportation and luggage movements

  Your experience and skills include:

  
  
• Service focused personality is essential; experience is an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues

Our guest services team ensure a positive guest experience by connecting with guests on a personal level through daily interactions, they have a privilege of working in an outdoor setting.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

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