The New York County District Attorney's Office (DANY) has an opening for an HR Analyst in its Human Resources Department. In this position, under the guidance of the Deputy Director of Human Capital Management (HCM) Application, the HR Analyst will support HR in maintaining and supporting the Oracle HCM application. The Oracle HCM application's functions include, but are not limited to: Core Human Resources operations, Benefits, Payroll, Recruitment, Talent Acquisition Management (TAM), and Enterprise Learning Management (ELM).
Responsibilities include but are not limited to:
Perform basic design, implementation, enhancement and maintenance of either database management systems, operating systems, data communications systems, applications, and/or related software functions.
Perform configuration, optimization, and maintenance of the HCM system.
Work with HCM team and HR Specialists to create documents related to scenario and script testing, detailed analysis based on requirement documents and creation of user guides.
Perform imports and exports of HCM data using BI Publisher Reports/Integrations, Approval workflows, Fast Formulas and HCM extracts, as directed by the HCM Administrator.
Provide customer service and production support for various HCM modules.
Analyze prioritized issues using a variety of troubleshooting and analysis to investigate production issues, propose options for resolution, document findings and ultimately document and solution the issues in production.
Offer solutions to improve system efficiencies and ensure compliance.
Serve as technical support bridge with external vendor (Oracle).
Coordinate post-production upgrades, software patches, and enhancements for the Oracle HCM suite.
Manage and respond to service requests, review service requests and make any necessary corrections and work ticket to resolution.
Escalate issues as required and ensure a timely distribution of information within the organization in order to expedite resolutions.
Maintain support documentation as needed.
Perform audits and reconciliation of employee information.
Extract data from Oracle systems to be used in high level reports, audits, or other reporting needs.
Perform other related duties and tasks as assigned.
Qualifications:
Minimum one (1) to three (3) years relevant experience in computer software support.
Technical background in computer software and troubleshooting required.
Excellent interpersonal, organizational, and communication skills required.
Ability to assist users with application related questions and issues.
Ability to follow directions and apply proper policies, procedures, and guidelines.
Strong attention to detail and high concern for data accuracy.
Proficient in Microsoft Office products.
Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment.
Ability to multi-task in a fast-paced environment, prioritize among competing needs, and respond quickly to requests for information.
Ability to interact with all levels of staff and vendors.
Experience with Oracle Capital Management systems a plus.
Educational Requirements:
Bachelor's degree required (preferably in computer science, information technology, or a related field).
Commitment:
One (1) year commitment to hiring department.
How To Apply:
Apply with a Cover Letter & Resume.
Additional Information:
Authorization to work in the United States is required for this position.
As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans .
The New York County District Attorney's Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.About Us
The New York County District Attorney's Office serves and protects the People of New York through the fair administration of justice, without fear or favor. The Office's professional staff perform a variety of key functions, including supporting the Trial, Investigation, and Appeals Divisions, as well as other prosecution support and office functions. Our support staff receive a competitive salary and a generous benefits package, as well as unparalleled opportunities for professional development.
The New York County District Attorney's Office is an Equal Opportunity Employer, committed to recruiting and retaining a diverse and culturally responsive workforce. Given the diverse nature of our community, the ability to work with people of different backgrounds is critical. The Office seeks to have a staff that reflects the diversity of the community that we serve. To that end, all applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs.About the Team
The Professional Staff Recruitment Team at DANY supports the Office's initiatives to have a staff that reflects the diversity of the community that we serve. We seek employees that are interested in a career in the public sector and will support the Office's initiative of Moving Justice Forward.
For questions or inquiries, please contact Recruitment@dany.nyc.gov.
