With ten offices across the United States, 450+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com), is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm's groundbreaking approach-bringing together legal services, advocacy and business strategy-differentiates Manatt from its competitors and positions the Firm to provide a distinct and compelling value proposition.
The Client Arrangements Supervisor will partner with our billing professionals and Billing & Accounts Receivable department in overseeing and implementing all client fee arrangements, as well as analyzing and ensuring compliance with any requirements contained in the client Outside Counsel Guidelines. This role will also benefit the Director of Billing and Accounts Receivable by taking ownership of the creation of processes and procedures to review outside counsel guidelines, summarize and communicate essential details, and implement billing rules. This position ensures timely and accurate implementation and enforces best practices and process improvement initiatives. This position thoroughly understands the client arrangements cycle and looks for opportunities for improvement.
As the Client Arrangements Supervisor, you will:
Manage all rate change requests using external data sources as well as own knowledge and expertise to ensure that rate change requests are in line with respective fee arrangements.
Oversee the review and analyzation of the Firm's client fee arrangements and Outside Counsel Guidelines to ensure that corresponding billing information is properly set-up in our financial and legal management system.
Effectively communicate the client fee arrangements and billing requirements to appropriate Firm personnel.
Evaluate our current processes surrounding client fee arrangements and identify opportunities for improvement.
Address questions and issues from Firm practice groups and clients that arise due to the set-up of billing information in our financial and legal management system.
Consult and collaborate with the Director of Billing and Accounts Receivable to establish and implement standard operating procedures and departmental policies.
Supervise and asses process improvement plans and projects and ensure milestone completion.
Contribute insight to IT and Financial Systems department to help build additional tools to assist in our processes.
Establish and maintain stakeholder relationships in order to promote collaboration between teams.
Lead collaborative communication with Billing Partners, Billing Specialists, eBilling Specialists, and other firm personnel to define client fee arrangements.
Formulate analysis of appropriate billing information to guide Billing Partners in developing fee arrangement proposals.
Communicate fee arrangement details and billing requirements to appropriate teams to ensure proper documentation and compliance.
Job Requirements:
Bachelor's degree required with a focus on Business or Accounting highly preferred
At least two (2) years of related work experience in legal billing required
High-level proficiency of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word) required
Legal billing and accounting software experience highly preferred
Iridium, PowerBI experience preferred
Experience with electronic billing systems, Aderant Expert and Rate Hierarchy highly preferred
Excellent organizational skills and strong attention to detail required
Strong client service, analytical and problem-solving skills required
Strong written and verbal communication skills required
Strong mathematical and analytical skills required
Ability to work under tight deadlines and prioritize responsibilities required
Ability to handle and maintain confidential information required
Ability to work in a team environment and share knowledge required
The base annual pay range for this role is between $115,000-$150,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.
EEO/AA EMPLOYER/Veterans/Disabled
Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).
Apply NowWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.VEVRAA Federal Contractor We Request Priority Protected Veteran and Disabled Referrals for all of our locations Please contact Holly Brown at 310-231-5409 or hbrown@manatt.com with any questionsPDN-98eefb3f-2e7f-422f-a091-3ee80fc4e24e