This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior. Perform registration and check-in and check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorization/referrals information when required at each encounter.

• Documentation: Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCC policies.
• Financial: Collect all copay, coinsurance and self pay amount due for services rendered. Adhere to end of day business processing standard by verifing that cash analysis and receipts balance.
• Scheduling: Schedule follow-up appointment as instructed via the appointment disposition.
• Workqueues: Process encounters via the registration and check-out workqueue daily.
• All other duties as assigned by supervisor or manager.

• High School Diploma required. Specialized (1 year of training beyond high school).
• Minimum of one (1) to three (3) years experience required.
• Medical Office Experience required.
• Referral experience required.
• Bi-lingual (English, Spanish) Preferred.
• EPIC experience preferred.