Job Description:

Front Office Manager

Become part of the first Raffles hotel in the Americas. Help launch the brand and re-define luxury hospitality in the heart of Boston's Back Bay. Be an ambassador for the brand and your hotel where you will utilize your passion for hospitality and guest service to ensure an engaged team, consistent guest satisfaction and outstanding operating results.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Excellent Company benefits including medical, dental, vision and life insurance.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

You will be doing:

• Consistently offer professional, friendly and engaging service, ensuring the Raffles brand positioning, personality, service culture and values are personified at all times.
• Lead and mentor and trainthe front officeteam ensuring all brand, service, compliance and department standards & procedures are followed.
• Lead and support the departmentin achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy and procedural implementation.
• Knowledgeable with all front officetasks & procedures and have them done accurately and consistently.

Your experience and skills include:

• Degree or Diploma in Hospitality Management preferred.
• Minimum 3years hospitality experience
• Front officeoperations experience required.
• Highly organized with the ability to be flexible with hours, days off, assignments and additional duties.

THIS POSITION WILL NOT BE SPONSORING VISA REQUIREMENTS.
You must provide proof that you are legally entitled to work in the United States. Employment is conditional upon your ability to provide acceptable documentation establishing that you are legally entitled to work in the United States within three days of your date of hire.

Your team and working environment:
You will be working in a tight-knit and team-oriented environment that is hard-working, engaging and inclusive.

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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