JOB SUMMARY

Performs a variety of responsible administrative and training functions to ensure compliance with legally mandated, contractual, and company mandated training requirements. The job will perform a variety of administration functions, including: Conducting new hire orientation utilizing a multi-site, point-to-point technical interface. Works as an integral part of all of the District Office staffs in supporting the individual Districts with new hire and other training requirements.

Distinguishing Characteristics:

Primary job function is supporting all District Offices with new hire orientation

ESSENTIAL FUNCTIONS

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions, objectives, duties, or tasks not specifically listed herein.

• In performing functions, duties, or tasks, employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Conducts new hire orientation, utilizing both in-person as well as point-to-point remote web-based delivery systems. Provides appropriate pre-hire access, instructions and documentation to new hires. Ensures attendance is accurately and timely documented, and timesheets are submitted to the Payroll department for processing.

2. Administers and scores tests, reporting results, organizes training manuals and supplies, reference library, multimedia visual aids, and other educational materials.

3. Develops training schedules in conjunction with management; coordinates training activities so as not to conflict with client service schedules. Requires flexible scheduling in order to support new business startups or other unique business needs.

4. Maintains records and prepares reports to evaluate performance of training activities, and to monitor progress of trainees.

5. Performs other administrative tasks and duties of a similar nature and scope as required for assigned office or as assigned.

6. Performs additional functions, duties and specific tasks of a similar nature and scope as required for assigned office and / or contract

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference depending upon the nature of the position

Basic Qualifications

• Must be a citizen of the United States

• Ability to acquire and maintain the required level of Department of Defense (DoD) Security Clearance. Must have a minimum of an active Interim Secret granted.

• Ability to acquire and maintain any other specific special clearances/access requirements (e.g. JPAS).

• At least 18 years of age

Education/Experience

• Associate Degree preferred

• Two (2) or more years of progressively responsible business experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the Company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Background Prerequisites

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements

Competencies (as demonstrated through experience, training, and/or testing)

• Ability to use technology, including audio-visual equipment, web-based and point-to-point training delivery systems, and personal computers.

• Ability to identify training needs.

• Ability to see, hear, speak, and write clearly in order to communicate with employees and clients.

• Oral and written communications skills; presentation and group facilitation skills.

• Knowledge of or ability to learn security services and operations.

• Planning, organizing, record maintenance, and project coordination skills.

• Ability to write routine correspondence, including logs and reports.

• Ability to be an effective team member.

• Ability to maintain professional composure when dealing with unusual circumstances.

• Thorough understanding of standard office procedures and practices.

• Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.

• Ability to write reports and correspondence in a clear and concise manner.

• Good interpersonal skills with the ability to interact effectively at all levels and across diverse cultures.

• Ability to foster a culture of trust, equal opportunity, teamwork, responsibility, high expectations, and open communication with our internal and external customers and employees to provide high quality customer service.

• Ability to maintain professional composure when dealing with emotional or confrontational circumstances.

• Ability to be an effective and positive team member, and handle projects responsibly, take initiative and achieve results.

• Required ability to handle multiple tasks concurrently and with interruption.

• Ability to adapt to changes in the external environment and organization.

• Strong customer and results orientation.

WORKING CONDITIONS (Physical/Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• Directing, motivating, training, coaching in a positive manner.

• Required ability to handle multiple tasks concurrently.

• Regular computer usage.

• Handling and being exposed to sensitive and confidential information.

• May be required to use vehicle for the performance of duties.

• Regular talking and hearing.

• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.

• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus.

• May be required to travel to sites.

EOE/AA/Minority/Female/Veterans/Disability