Racquet Sports Front Desk Assistant at University of Pennsylvania

Posted in Other 6 days ago.

Location: Philadelphia, Pennsylvania

Job Description:

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Racquet Sports Front Desk Assistant

Job Profile Title
Temporary Employee - Non-Exempt

Job Description Summary
Penn Racquet Sports is searching for a reliable, detail oriented, energetic front desk assistant for both Tennis and Squash Centers. Must be computer savvy with excellent customer service. Tennis or Squash knowledge is a plus yet not required. Position will work 15-30 hours per week. Morning and Midday shifts available.

Job Description


  • Answering phone calls

  • Reserving courts, clinics, or private lessons on the schedule

  • Checking players in

  • Explaining our offerings & selling memberships

  • Collecting payments

  • Additional administrative tasks as needed

  • Ensure that the front desk area is kept clean and organized


Previous customer service experience required.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Division of Recreation & Intercollegiate Athletics

Pay Range

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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