Records and Registration Coordinator at University of North Florida

Posted in Other 8 days ago.

Location: Jacksonville, Florida

Job Description:

Job Title:

Records and Registration Coordinator

Position Number:


Requisition Number:


Position Type:

Support Staff Non Exempt

Class Code:


Time-limited through:


Type of Appointment:


Faculty Position Sub-Type:


Length of Appointment:


Internal Recruitment?:


Working Hours:



Registrar's Office




Academic Affairs - DIV



Approved Hiring Salary Range:

Up to $38,000.00 commensurate with experience

Pay Basis:


Equal Opportunity:

In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion.

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.


UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.

Faculty Initiatives:

The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.

General Description / Primary Purpose:

The Records and Registration Coordinator provides high quality service and administrative support for the Office of Records and Registration. The Records and Registration Coordinator works to ensure compliance with published policies and procedures, as well as accuracy relating to all student academic records. Additionally, the Records and Registration Coordinator will deliver professional customer service to all campus stakeholders, including but not limited to, students, faculty and staff and will execute all functions in compliance with the Family Educational Rights and Privacy Act (FERPA).

Job Function:

Performs a variety of data management and technical duties in support of the daily operations for the Office of Records and Registration. Utilizes the student information system to aid in registration, forms processing and accurately updating student academic records. Performs regular audits of student records to identify discrepancies and collaborates with supervisor to achieve resolution.

Percentage Of Time:


Job Function:

Serves as first-level contact for all office inquiries from students, faculty, alumni, staff and the public, and responds promptly to inquiries. Interprets and understands institutional and departmental policies and procedures to provide academic support to students, advising units and academic departments. Resolves day-to-day issues related to student records and registration.

Percentage Of Time:


Job Function:

Oversees the creation and/or distribution of academic documents such as official transcripts, certifications of degree, enrollment verifications, and other related materials that support student success. Responsible for associated cash handling, check processing, and deposits.

Percentage Of Time:


Job Function:

Works closely with other members of the Registrar's team, lending assistance with routine and project work. Responsible for monitoring and ordering office supplies.
Provides support in the execution of Commencement ceremonies. Performs other duties as assigned. During declared campus emergencies, this position may be required to perform specific job related duties at a designated off campus location or place of residence.

Percentage Of Time:


Marginal Functions:

Acts as needed as backup support with Records and Registration jobs and processes.

Required Qualifications:

A Master's degree from a regionally accredited college or university in a directly related area of specialization; or a Bachelor's degree from a regionally accredited college or university and two years of experience directly related to the job functions.

Faculty Position Required Qualifications:


Departmental Requirements:

A Master's degree from a regionally accredited college or university in a directly related area of specialization preferred. Experience working in Higher Education strongly preferred. Familiarity with Ellucian's Banner SIS.

Ability and knowledge necessary to conduct detailed analysis of academic records. Ability to prioritize workload while maintaining accuracy and attention to detail despite interruptions; meet shifting deadlines with flexibility; work as part of a team during peak times. Commitment to customer service excellence. Effective oral and written communication skills. Proficiency in Microsoft Office suite: Outlook, Word, Excel, etc. and other Windows based programs.

Statement(s) of Understanding Definition:

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA's responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in-person training session. For more information concerning the training sessions or CSAs, please contact the University Police Department at (904) 620-2800 or the Office of the General Counsel at (904) 620-2828.

The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator.

Required Licensure or Certification:


Machines/Equipment used regularly:


Anticipated Start Date:


Job Posting Date:


Application Review Date:


Open Until Filled:


Point of Contact Information:

Calvin Pyko, 620-1014

Hiring Official:

Chad Learch, 620-2881

Location if not Jacksonville:


Special Instructions:

Applicants must complete an online application, as well as upload supplemental documents, at
in order to be considered for this position. Please include three references with your application. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Calvin Pyko at (904) 620-1014, or


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