Service Rep II-Rehab Scheduler (East Lake) at Johns Hopkins University

Posted in Other 8 days ago.

Location: Baltimore, Maryland

Job Description:

Requisition #:619007
Location:Johns Hopkins All Children's Hospital, East Lake, FL 34655
Category:Clerical and Administrative Support
Schedule:Day Shift

Come be a part of something bigger and work with the #1 Children's Hospital in Florida! We are Magnet designated & ranked nationally in 4 specialties by US News & World Report for 2022-2023!


Position is responsible for the patient appointment management of clinic and rehab services (physical therapy, occupational therapy, speech language and feeding services, and audiology). This position is responsible for accurately scheduling individual and recurrent appointments for the duration of a plan of care and authorization, and ensures clinician schedules are appropriately managed and filled and/or schedules specialty services that require triage and coordination. Works collaboratively with other members of the health care team to ensure patient needs are met in a timely manner resulting in both patient and clinician satisfaction.

Work Location: East Lake (Palm Harbor), FL
Work Hours: 8:30a-6p (M-F)

Benefits: Benefits & PTO accruals start first day, 403b with match potential, Free Parking, Tuition Assistance, Healthy Rewards, and more!


  • A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement
  • Minimum of three years' experience in a medical office or clinic environment required with knowledge of medical terminology. Preferred experience with rehabilitation services.
  • The ability to communicate effectively, both verbally and in writing, and have strong interpersonal and team building skills required.
  • Knowledge of computer systems and electronic medical records is required.
  • Must have visual and auditory acuity to operate general office equipment.
  • Must be able to read, write, speak and understand English.

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

To apply, visit

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