Requisition ID: req3799

Job Title: Integrated Processing Specialist (part-time)

Department: EMSS and M&C

Location: Columbus Campus

Employment Type: Staff

Employment Status: Temporary

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $17.52

Schedule: M-F, 8am - 5pm; evenings and weekends as needed. 

Job Description: 

Position Summary

Enrollment Services OperationsIntegrated Processing is designed to integrate processing services throughoutthe student enrollment process. Integrated Processing Specialists (part-time) report to theAssistant Director of Integrated Processing or other Department Administratorand perform a variety of responsibilities related to Enrollment Services atColumbus State Community College. Integrated Processing serves as theenrollment processing hub for the College. Integrated Processing Specialistsevaluate documents and execute processes which support the functions ofadmissions, financial aid, registration, and student record-related duties,with a focus on one area with the opportunity to be cross-trained for potentialadvancement.

Core Competencies Required

Professionalism, Managing Work,Continuous Improvement, Customer/Student/Employee Focus, Collaboration,Communication, Positive Approach, Quality Orientation, Adaptability, ContinuousLearning

ESSENTIAL JOB FUNCTIONS

Document Processing (Academic)

RECORDS MAINTENANCE AND RESEARCH

Processes grade changes as well ascorrections and changes to demographic record information and posts high schoolarticulation updates and prior learning assessment updates in the studentinformation system, ensuring all required supporting documentation is receivedand stored in the student record in the document management system.

REGISTRATION

Processes multiple types ofregistration request activity following college practices, restrictions, anddeadlines. Stores all registration adjustment request documentation in thestudent record in the document management system. Makes any notations neededwithin the student information system regarding registration activity and/orrecords updates. Manages the registration mailbox for appropriate dispositionof all emailed registration requests.

TRANSCRIPTEVALUATION

Processeshigh school and college transcript documents and enters data into the studentinformation and degree audit systems. Follows state rules and college practicesand guidelines.

Document Processing(Financial Aid)

Coordinates tuition adjustmentrequest/appeals process and administrative withdrawals.

Processes documents and entersdata into the student information system and Federal Financial Aid ProcessingSystem. Follows federal and state regulations and college practices andguidelines to ensure institutional compliance. Certifies student eligibilityregarding citizenship, selective service registration and veteran's status,federal loan aggregate, defaults and bankruptcy, social security number,educational purpose, program of study, and academic progress.

Verifies financial data reportedon the student's financial aid applications including the Free Application forFederal Student Aid (FAFSA). Reviews tax and other documentation to determineannual income and verifies student and parent household and asset information.Determines financial need using College and Federal information. AwardsFederal, State, and Institutional funds. Revises awards based on change ofeligibility and student requests.

Reviews appeals based change offinancial and academic information. Assists with the identification andprocessing of potential fraud issues regarding federal financial aid funding.

Reports updated and correctedstudent data to the Federal Processor and Loan Servicers. Processes reportsfrom the Department of Education regarding a student's FAFSA information, loaneligibility, and previous enrollment.

Assists with the reconciliation offederal awarding and funding.

Customer Service

Communicates with staff andfaculty regarding admissions and financial aid eligibility, requireddocumentation, awards revisions, academic records, and appeal decisions.Interfaces with College departments, Ohio Department of Higher Education, Stateof Ohio, National Student Clearinghouse, Federal Aid Processing System, highereducation institutions, high schools and other community entities.

Maintains data and statistics ofstudent record information. Maintains student records and requireddocumentation in databases. Maintains confidentiality of student records andother sensitive information.

Other Duties andResponsibilities

Attends all required departmentmeetings and trainings.

Manages multiple assignments ofvarying complexity while meeting federal, as well as, internal regulations andprocedures. Demonstrates the ability to adapt to changing needs of the Collegeand business partners.

Usual PhysicalRequirements

While performing duties of thisjob, the employee regularly exhibits digital dexterity when entering data intocomputer. The employee regularly stands and walks for extended periods of time,and occasionally sits.

Employee converses verbally withothers in person and by telephone. Employee occasionally reaches with hands orarms, climbs or balances and stoops, kneels, crouches or crawls. Vision demandsinclude close, relatively detailed vision and distance vision. Employeeoccasionally lifts or exerts force of up to 25 pounds when moving materials.

Working Conditions

Typical office environment. Regularexposure to moderate noise typical to business offices.

Knowledge, Skills and Abilities: Knowledge of: Colleague or other student information system platforms; OnBase or other document management systems; business related software, including Microsoft Office applications (Word, Excel, Outlook, PowerPoint); programs and applications related to assisting students with their educational needs; standard office procedures and practices; office administration; business English word usage, spelling, sentence structure, and punctuation; business and legal formats; FERPA; higher education enrollment services;Skill in: verbal and written communications; prioritize tasks; strong customer service orientation; self- motivation; conflict resolution; general typing; attention to detail; organizational and project management; solving organizational problems; time management; problem-solving under pressure;Ability to: develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; use good judgement; excellent listening skills; effectively work with persons of varying cultures and diversity; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence.

Minimum Qualifications:

High School Diploma or GED. At least three (3) years of clerical experience in admissions, financial aid, or student service role. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).