Patient Service Coordinator III at Johns Hopkins University

Posted in Other 8 days ago.

Location: Baltimore, Maryland





Job Description:




Requisition #:618297
Location:Johns Hopkins Health System, Baltimore, MD 21201
Category:Clerical and Administrative Support
Schedule:Day Shift


Join an amazing global healthcare organization!


Excellent compensation package!


Awesome benefits, including dependent tuition reimbursement!



Position Summary:



Apply knowledge of healthcare and information systems to assist in the design, development, and continued modification and analysis of computerized healthcare systems. Abstract, collect, and analyze treatment and follow-up information of patients. May educate staff and assist in problem solving to promote the implementation of the healthcare information system. May design, develop, test, and implement databases with complete history, diagnosis, treatment, and health status to help monitor diseases. This position is will work with clinical leadership and IT to collect and maintain data used to support Quality reporting efforts, clinical operations monitoring, and performance improvement activities. Conducts analysis of key Quality and Performance Improvement datasets in order to support quality reporting requirements, identify trends in Performance Improvement programs, and support operational needs of the department. Maintain the quality and integrity of data stored in/processed through core Hospital applications and databases. Identify opportunities for improvement in databases, data sets, and reports utilized by the department. Run and analyze reports per departmental standard operating processes and direction of departmental leadership.



Education:



High school diploma or equivalent.



Work Experience:



1 year of related experience required



Knowledge/Skills:


  • Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
  • Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff.
  • Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
  • Ability to proficiently operate PC's and PC applications.
  • Typing 30 wpm; data entry 5000-7000 keystrokes with ≤10% error rate; following directions with 80% success rate.


Licensure/Certification:



EPIC certification required within 90 days. Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12 week medical terminology course with grade of 70% within first year of employment to maintain position.


JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!


Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices


Johns Hopkins Health System and its affiliates are drug-free workplace employers.


Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Apply

To apply, visit https://jobs.hopkinsmedicine.org/job/patient-service-coordinator-iii-clerical-and-administrative-support-us-md-baltimore-johns-hop-618297-b4f7e/



















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