Transplant Care Facilitator at Johns Hopkins University

Posted in Other 4 days ago.

Location: Baltimore, Maryland

Job Description:

Requisition #:614932
Location:Johns Hopkins Hospital, Baltimore, MD 21201
Category:Clerical and Administrative Support

Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Requisition #: 614932

Location: 600 N. Wolfe Street, Baltimore, MD 21287


Full Time (40 hours)

Day Shift; 8:00am - 4:30pm

Non-Exempt; Pay Grade: NG

Position Summary:

The Transplant Care Facilitator is an unlicensed, trained individual who assists in carrying out supportive services for the management and compliance of the patients prior to and after a transplant episode. Assists with material and chart preparation, scheduling of testing and consults, retrieval of results, tracking of required updates, organizing information and maintaining accurate Epic Phoenix documentation. Retrieving and recording labs, triage of patient and provider phone calls and general assistance to nurse coordinators.

The position will report to the Functional Unit Director of the Comprehensive Transplant Center. Responsible for managing and coordinating a variety of department projects, activities, reports, schedules, collection and management of data for projects and work in progress. Develops office procedures to ensure efficient and timely operations.

Education: Two years college or business school, or 4 years of equivalent experience

Work Experience: Minimum 3 years of experience in health care administration, office experience, or customer service experience.

Knowledge: Able to obtain a comprehensive understanding of departmental and Hospital policies and procedures, budget verification and analysis, spreadsheets and database management.


  • Demonstrated ability to exercise good judgment in handling sensitive and confidential information and situations.
  • Demonstrated proficiency in the use of standard word processing, power point and spreadsheet software.
  • Strong project management and communication skills, analytical ability to interpret data and policies.
  • Strong oral and written communication skills necessary to interact diplomatically with diverse groups of people, exchange information and produce written correspondence.
  • Ability to schedule into EPIC, obtain insurance authorizations, communicate with patients via phone and via EPIC, and collaborate with members of the multidisciplinary transplant team

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

To apply, visit

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