Johns Hopkins Carey Business School's Office of Executive Education seeks an Administrative Coordinator that will provide complex administrative and project support to the Executive Education team and faculty. The candidate will be responsible for the coordination of a wide range of administrative and operational duties, projects, and event management. This position is hybrid.
The Office of Executive Education is fast-paced and dynamic, and is a collaborative environment which requires a candidate who is professional, nimble, innovative, and with strong attention to detail. This position reports to the Director to the Executive Education and works closely with the Executive Education team and faculty. The position may require work on nights and weekends on an occasional basis.
Specific duties & responsibilities:
General Administrative Support: 40%
Provides outstanding customer service to external and internal constituents, such as Executive Education participants, staff, and faculty members and external partners.
Represents Executive Education in professional communication with faculty, administrators, staff, and external partners through timely response to questions, troubleshooting administrative issues, and gathering data as needed.
Requires frequent contact with staff and faculty at all levels of the organization, and both internal and external customers.
Provides general administrative support for the unit by maining the general Executive Education inbox, answering the office telephone, and performing day-to-day administrative activities
Maintains an inventory of office and course supplies.
Works with IT, Operations, and Department of Events Management to troubleshoot issues.
Develops and recommends administrative processes/procedures to assure efficiency.
Assists the Executive Education team with scheduling and room reservation requests
Creates and edits Word documents, Excel spreadsheets, and PowerPoint presentations for various meetings and presentations, including meeting minutes per the discretion of the supervisor.
Makes spending recommendations based on budget information
Maintains accurate, up-to-date files and records, and ensures confidentiality where relevant
Performs accurate data entry
Executive Education Programs: 40%
Provides logistical support for Executive Education programs including room reservations and managing catering.
Assists with logistics for custom and off-site programs.
Effectively communicates with participants and faculty regarding Executive Education programs.
Assists with marketing materials including giveaways and the preparation of program materials.
Coordinates course materials with individual instructors.
Works independently to trouble-shoot issues.
Represents the department at seminars by providing logistical support and on-site customer service to participants and instructors.
Creates and distributes post-event Qualtrics surveys; download and share report to relevant stakeholders.
Business Development and Lead Generation: 10%
Assists in creating proposals to potential internal and external partners.
Assists in lead generation including warm and cold calls to potential participants and partners.
Other Duties as Assigned: 10%
Special knowledge, skills, and abilities:
Strong organizational skills, with an ability to multitask
Attention to detail, both in communications and tasks/projects
Ability to work independently and manage priorities
Ability to work at a fast pace entrepreneurial environment
Demonstrated experience in customer service and excellent communication skills
Strong computer skills and professional etiquette
Knowledge/proficiency of Windows applications including Word, Excel, and PowerPoint
Interest in mastering new software
Proactive, resourceful, and self-motivated, even in unstructured job situations
Ability to execute high-quality events
High School Diploma or graduation equivalent
Three years related experience
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula
Experience in higher education environment preferred.
Familiarity with Carey Business School goals, standards, policies, and procedures preferred.
Classified Title: Administrative Coordinator Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: $17.95-$25.30-$32.60 HRLY (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday 8:30 AM to 5:00 PM Exempt Status: Non-Exempt Location: Hybrid/JH at Harbor East Department name: Corporate Education Personnel area: Carey Business School
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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