Program Director, PeopleSoft HCM - 29182 University Staff
The Program Director, PeopleSoft HCM provides functional oversight of the University of Colorado's (CU) human resources information systems (HRIS), including Core HR, Payroll and Benefits modules in PeopleSoft HCM 9.2 and Applicant Tracking System, Taleo Recruiting platform. This position represents Employee Services (ES) as an HR technology subject matter expert as well as serves as a liaison to our four campus partners and University Information Services (UIS). This role provides system analysis, requirements definition, testing, troubleshooting, and support of the PeopleSoft HCM Suite including the Time and Labor implementation project, while working to ensure system functionality, application of best practices, and alignment with the University's business needs in relation to HCM and integrating platforms. This position actively consults and partners with UIS, campus HR offices, and department users to drive business process improvements, support the daily business needs of CU, and maintain positive and collaborative relationships that support new initiatives and strategic change across the University. In addition, this position supports campus outreach and engagement to improve the end user experience. This role acts as a liaison to System HR and is responsible for understanding State legislative changes which have an HR technology impact on the University.
This position is customer service oriented and highly focused on requirements, recommendations, and operational processing for new and existing functionality in support of PeopleSoft HCM modules, including Core HR, Benefits Administration, and Payroll. This position works to understand customers' business processes and ensures the system meets their needs. This position performs detailed system analysis to identify and troubleshoot system defects and data inconsistencies that contribute to unintended outcomes and issues. These activities require the position to write complex SQL queries, review code and table structures, and develop a complete understanding of the end-to-end processes to troubleshoot and make recommendations.
This position reports to the HRIS Assistant Director and is exempt from the State of Colorado Classified Staff System.
Where You Will Work:
This position has the ability to work remotely within the United States.
Diversity and Equity:
The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.
Duties & Responsibilities:
Duties and responsibilities of the position include, but are not limited to:
HCM and HR Technology System Accountability
Provides functional support of the entire PeopleSoft HCM Suite including HCM Core HR, HRGL, Payroll for North America, Benefits Administration, Time and Labor and Taleo Recruiting in addition to supporting HR systems which integrate with HCM.
Supports and assists with annual salary and performance uploads into HCM
Performs Excel to Component Interface Utility to support mass update needs
Writes ad-hoc SQL queries to audit system processes and data. Analyzes data for discrepancies and corrects or reports data discrepancies to campus partners for cleanup
Updates HCM production, when required, and ensures functional analysis, support, process documentation, and transfer of knowledge
Partners closely with the OnBase records management system administrator
As a member of the Time and Labor project team, assists with business process documentation, understands current state, and provides input and support for future-state design and implementation activities
Tests and coordinates the migration of system changes into the Production Environment.
Supports in management of department and query security trees.
Supports maintenance of security-related documentation and ensures it is distributed, as needed, to internal and external parties.
Configures Core HR set up tables to meet business needs and objectives.
Coordinates with internal and external resources on significant system-related HR projects, including annual classified, university staff, and faculty salary uploads and other mass update projects.
Works collaboratively with cross campus HR groups to support and recommend best-practice solutions and priorities to accomplish projects and support university initiatives
Coordinates other projects as assigned.
Acts in a consultative role with ES units and campus HR departments on system-related issues and initiatives.
Provides advanced support for escalated and non-standard end user issues .
Provides system training to units within Employee Services to promote broader understanding of systems, self-sufficiency in a tier-structured model, and professional development.
Regularly reviews system documentation, job aids, and end-user resources to ensure they are accurate and current
HCM Campus/User Liaison:
Supports business partners and department HR liaisons through outreach, educational presentations and up to date training and process documentation, while developing and maintaining relationships and continuous communication with UIS, the HR campus community, and other campus HCM and HR technology solution stakeholders
Works to communicate system changes, enhancements, outages, and upgrade impacts to users, using focus groups and status calls regularly
Regularly handles issue resolution, requirements gathering, and internal status/project updates
Provides cross module functional analyst support and acts as a point of escalation for cross module support and issues that may arise
Represents Employee Services in key stakeholder meetings and on project committees to facilitate discussions regarding technology and compliance needs
Applies knowledge of CU business processes, product and functional best practices, applicable federal and state laws, and related technology trends to guide stakeholders toward appropriate HR technology solutions
Lead and support the implementation and change management efforts necessary to continuously improve HCM and related systems
Monitor and present on project progress, issues, and solutions to internal and external stakeholders.
Consistently communicate with stakeholders and manage projects to completion with appropriate communications.
Determines and prioritizes projects that will impact and guide towards team and department strategic vision
Partner with Functional Analysts to align projects and work with strategic goals and to remain prepared and ready to adapt to future changes.
System/State HR Technology Liaison
Responsible for understanding State Legislative changes and the impact to HR technologies
Lead education of HR professionals in understanding IT requirements surrounding security, portal and integrations
Utilize and understand data uses and downstream impacts of system changes related to legislation or Regent Laws
Utilize SQL queries and/or PS query to access, read, manipulate and analyze data.
Utilize expertise in COWINS partnership act, union codes, job codes to ensure the University is in compliance
Partner with System HR representatives on projects to implement new technology to create efficiencies for System HR functions
What We Offer:
Salary: The anticipated hiring range has been established at $110,000-$114,000.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Click here to access our Total Compensation Calculator to see what your total rewards could be at CU. This position is a University Staff position.
Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications. You must meet all minimum requirements listed at the time of application to be considered for this role.
Bachelor's degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
Five (5) years' experience working in a functional analyst (FA) or business analyst (BA) capacity or similar, which may include at least (2) years of experience working with PeopleSoft HCM as a FA or BA and experience writing SQL queries.
A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution. A combination of education and related technical/professional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific experience.
Seven (7) years of experience using Human Resource Information Systems which may include the following:
Utilizing software lifecycle development methodologies (SDLC)
Communicating and presenting information on system changes/updates and processes
Experience as a FA or BA working with PeopleSoft HCM
Experience writing SQL queries
Five (5) years' experience working in a Human Resources compliance capacity with a strong understanding of laws and regulations regarding: the Fair Labor Standards Act (FLSA), the Family Medical Leave Act (FMLA), the Colorado Healthy Families and Workplaces Act (HFWA), payroll, benefits, etc.
Experience with PeopleSoft HCM, version 9.2
Experience working in higher education
Experience working closely with a team of business analysts or other software application support-related positions
Professional certification [e.g. professional in human resources (PHR), certified payroll professional (CPP), project management professional (PMP), etc.]
Knowledge, Skills, and Abilities:
Knowledge and expertise in HRIS and applicant tracking systems (specifically PeopleSoft HCM)
Knowledge and understanding of the software development lifecycle (SDLC)
Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor
Analytical and problem-solving skills, including the ability to analyze data and trends to produce results
Written, oral, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details clearly
Organizational skills, including the ability to facilitate meetings, demos, trainings, and delivering presentations
Collaboration skills, including the ability to effect and influence change through teamwork and inclusivity
Ability to perform campus stakeholder needs assessments and determine business objectives
Ability to work independently in a team setting, both virtually and in-person when necessary
Ability to work under pressure, manage multiple concurrent tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness
Ability to establish and maintain good working relationships with co-workers, supervisors, other University personnel, and the public
Knowledge of project and change management processes, principles, and best practices.
Experience identifying problems, proposing solutions and a willingness to take ownership through to resolution or ensure a clear hand-off.
Strong written and oral communication skills.
Ability to interpret and evaluate user requirements and produce and analyze business systems.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Ability to work with stakeholders with varying levels of technical experience.
Ability to work effectively on concurrent projects.
Demonstrated ability to work as a key contributor to multiple teams (both project and operational).
Energy and initiative in solving problems.
Adaptable, willing to undertake a variety of tasks.
Ability to switch from complex to routine tasks when required.
Ability to lead innovative change.
Ability to communicate with individuals from diverse backgrounds.
Ability to be customer service oriented and enjoys interacting with people.
How to Apply:
For full consideration, please attach the following as separate documents to your application:
A cover letter identifying the job specific minimum qualifications you possess
A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.
Please ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be attached.
When to Apply:
For full consideration completed applications must be submitted by April 3rd, 2023. Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*
Background Check Statement:
The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.
We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: firstname.lastname@example.org. Application Materials Required: Cover Letter, Resume/CV
Job Category: Human Resources
Primary Location: Denver Department: S0001 -- System Administration - 51000 - Employee Services