We are seeking an Administrator-Clinical who will direct the administrative, financial, and operational activities of the Department of Genetic Medicine (DGM), on a day-to day basis consistent with the research, clinical and educational goals of the DGM. Provide administrative leadership to School of Medicine faculty and staff and the staff of Johns Hopkins Hospital in formulating and implementing DGMs objectives. Direct responsibility for all administrative aspects of DGMs related research, clinical and educational activities through collaborative efforts with clinical and basic science departments and Institutes within the Johns Hopkins Medical Institution (JHMI). In collaboration with the director and the faculty leadership manage and be a steward of DGMs finance, grant and contract activity, physician practice plan, human resources, and other programs such as fund-raising activities and public relations/marketing activities. Act as spokesperson for the Director and faculty within JHMI.
Specific Duties & Responsibilities
In conjunction with the department director and other senior leadership, formulate overall department tactical planning for growth and viability. Under the direction of the director, assure incorporation of new advances and technological initiatives in basic research and patient care, including the development and application of translational research (bench to bedside).
Initiate and direct short and long range planning for the DGM and conduct comprehensive feasibility studies for: evaluation of new and existing research, clinical and training programs; assessment of facility requirements; funding and staffing needs.
In conjunction with goals set by the Johns Hopkins Medicine, provide leadership, when appropriate, in planning DGM facility expansion, new building construction and program planning and, where appropriate, fund-raising activities related to same.
Develop and implement operational plans to ensure hospital and clinical program performance and contribution to Hospital and University objectives.
Gather from internal and external sources appropriate data to measure performance in acute inpatient and ambulatory hospital operations. Provide information on operational trends to support the departments planning requirements.
Develop plans for new operating and patient flow systems within the functional unit which are sensitive to organizational needs to ensure efficient accomplishment of objectives, and to secure resources as necessary.
Prepare the DGM for changing federal, state and third-party policies regarding reimbursement of health care delivery services.
Organizing & Implementing
Develop and maintain a sound department management structure, operating policies, procedures, and staffing to meet the operational needs of the department.
Provide direction to managers and other departmental administrative leadership. Develop long and short range action plans to achieve collaborative result and maximize individual and collective strengths.
Advise director on broad range of issues including State and Federal legislative activities, institutional strategic planning goals, changing health care patterns, etc. Develop clinical/operational programs to address programmatic and financial issues facing the Department.
Direct the administration of grants, recommend and develop new grant funding, support the preparation of major research proposals and develop and review proposals from a financial and administrative perspective.
Direct DGM operations with authority to make commitments related to physician practice plan expenditures and revenues, sponsored research, ambulatory care, third party contracts, hospital contracts, and staffing.
Direct the administrative and operational activities of ambulatory and inpatient services either directly, or by directing others.
Develop standards of performance for department activities, monitor performance and implement corrective actions as necessary.
Monitor accomplishment of agreed upon objectives at the Department level. Where appropriate, institute corrective actions including reallocating resources, reprioritizing, and/or recommending modifications/variance to established plans or budgets.
Direct the evaluation, development, and maintenance of control systems pertaining to operational and programmatic management. Monitor use of resources in accordance with plans and budgets, and provide reports to functional unit managers and supervisors to assist their control of resources in their areas of responsibility.
Direct the development and maintenance of administrative policies for the Department that define the parameters of the action of managers and supervisors and that provide guidelines for decision making, ensuring compliance with Hospital and University directives, Federal and State laws and regulations, and accreditation requirements.
Identify needs for information or service from other administrators in order to accomplish organizational objectives or standards; evaluate whether appropriate systems are in place to serve those needs.
Oversee multiple service centers with total budget in excess of $20 million that provide research resources to the entire University and external customers.
With director, assign space utilized by all clinical and research programs at the department level and assist in future space planning as it relates to department operations. Manage space documentation in University database(s) including space usage.
Administer departmental budget during the course of the fiscal year, including the release of funds for expenditure and the review/approval process for capital equipment.
Climate Setting & Leadership
To conduct self in a manner to achieve results in a way consistent with organization values and to provide constructive examples for others to do likewise.
To establish timely and effective communications with senior leadership within department to keep them aware of important Johns Hopkins Medicine and University information and to receive information and feedback from them.
To maintain an active role in the community as a representative of a specific Hopkins department and to represent the organization to both internal and external constituent groups in such a manner as to enhance the image of the department and to further its objectives.
To ensure that all areas of the department and areas outside the department which interact with same receive adequate information on internal and external issues which affect operations, as well as advice, assistance, and service that aids them in attaining related objectives; and to be a source of information for all staff, especially senior leadership, to increase their understanding and responsibility regarding these issues.
To develop positive employee relations and communications through management interaction with employee groups and visibility.
To serve on institutional committees as well as assume other responsibilities within the medical institutions outside of the department.
Provide administrative guidance for the maintenance and improvement of all clinical and management information systems.
Monitor compliance with policies and procedures.
Establish and monitor service delivery standards for the department which are sensitive to patient, physician, staff, and other customer needs; and which ensure the effective day-to-day operations of the department.
Act as administrative liaison to ancillary services, such as housekeeping, escorts, nutrition, materials management, maintenance, etc., to ensure service quality.
Develop programs to continually measure and evaluate quality. Develop departmental policies, plans and procedures to support quality patient service.
Work to ensure timely and effective availability of patient and family support services offered within the department including those services coordinated with central Hospital administration, such as Outpatient Surgery, Inpatient Administration, Social Work, etc.
Service as liaison to health care agencies and insurance companies, consistent with Johns Hopkins Medical Institutions specific policies and goals. Address concerns that agencies and companies may have.
Address patient complaints and ensure their prompt resolution.
Develop methods to evaluate customer satisfaction (patients, physicians, third party payers) and develop plans to increase satisfaction.
Human Resources Management
Direct the overall human resources and organizational development goals of the department/functional unit, ensuring that all personnel management functions are successfully performed, including recruitment and retention, employee relations, grievances, training orientation, career development and the equitable administration of compensation programs. Ensure that add departmental human resources activities are carried out consistent with Hospital and University personnel policies.
Support faculty growth and productivity and assist department director with faculty recruitment and retention, physician credentialing, and job actions. Generate faculty offer letters and startup packages in conjunction with the director.
Growth & Profitability
Allocate resources and develop efficiencies to improve and maintain the services of the department and to ensure a positive financial performance.
In conjunction with clinical and basic science faculty, develop and provide financial resources to provide operational support for their research, and to achieve timely and effective delivery of patient and family services.
In conjunction with the director and consistent with Johns Hopkins Medical Institutions goals and objectives, negotiate with external federal, state and private agencies with regard to grant funds for construction, core support and individual faculty and program support.
In conjunction with the director and consistent with Johns Hopkins Medical Institutions goals and objectives, negotiate with third party carriers and managed care organizations. Coordinate these efforts with other departments as necessary when joint contracts are being developed.
Six Administrative Managers and Staff (14 including indirects).
Special Knowledge, Skills, & Abilities
This position requires excellent interpersonal skills and a deep appreciation of research, educational and clinical issues within the School of Medicine. Must demonstrate leadership qualities and the ability to be a champion for the various stakeholders within the DGM. Demonstrated record of related accomplishments and the ability to work collaboratively and by consensus.
Bachelor's Degree in Business, Finance, Accounting or other related field
Seven years progressively responsible professional-level administrative and financial experience related to monetary or non-monetary resources of a department, center, or unit, including 2 years financial management experience (e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources). Supervisory experience strongly preferred.
Master's degree in a related field may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Classified Title: Administrator - Clinical Role/Level/Range: L/05/LH Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F, 8:30 to 5pm Exempt Status: Exempt Location: Hybrid/School of Medicine Campus Department name: SOM Genetics Institute of Gen Medicine Personnel area: School of Medicine
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
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