PROGRAM COORDINATOR EXECUTIVE MBA-Strategic Leadership Regular Full-Time, Market Range 8The Haslam College of Business at the University of Tennessee, Knoxville, invites applications for a full-time, non-exempt, Program Coordinator supporting the Executive MBA in Strategic Leadership Program. The primary responsibility of the program coordinator is to provide general program support leadership to include overseeing and supervising program operations and delivery, with a secondary role for relationship development with students and collaborating institutions. The main functions of this position include but are not limited to: partnering with other program coordinators to complete work tasks, building and enforcing processes, and overseeing program coordinators’ work product associated with all student services and program delivery aspects of Executive MBA programs in addition to non-degree course offerings within Graduate & Executive Education. Additionally, marketing strategy, recruiting and budgeting are part of this role. Program operations and delivery includes planning and coordinating team efforts with the collaborating institutions for the off-campus residency periods, both domestically and internationally.
DAY TO DAY PROGRAM OPERATIONS & DeliveryThe position will have responsibility for delivering the day-to-day operations of the Executive MBA degree and non-degree programs, as well as assisting with event services, alumni relations, and program marketing as needed. Program operations and delivery include planning and coordinating efforts for multiple on-campus residency periods and non-degree courses, as well as off-campus residency periods and non-degree courses. This includes delivery of services such as catering, transportation, hotel and logistical services.Collaborate with Vendors, Faculty and other GEE Team members to support program delivery.Maintenance of inventory, materials, furniture & supplies necessary for the success of the GEE program.Other duties as requested and warranted by the business
ORGANIZATIONAL SCHEDULING, PROCESS IMPROVEMENT, and FINANCIAL ACCOUNTABILIYThis position will provide general support as needed for staff and faculty in the delivery of educational services across all programs in GEE, help define the processes necessary for program implementation, and do so in a financially feasible fashion. This role will also help to balance workloads through organizational scheduling, and make sure that budgets are being kept in regards to hours for travel and workloads, based on Director's contractual delegations. RELATIONSHIP DEVELOPMENT, MARKETING, and RECRUITINGThis position will have a responsible role for relationship development with students, as well as collaborating with domestic and international institutions and vendors. This position will also assist in student admission and travel documentation requirements as needed.
Qualifications: Required Qualifications and Experience:
Bachelor’s degree Three years of progressively responsible business work experience required
Desired Qualifications and Experience:
Master’s DegreeSeven (7)+ years of business/professional experienceProgram Support experienceExperience in a professional settingHigher Education with Executive Education experience
Knowledge, Skills and Abilities: Required:
Knowledge of Basic budgeting, marketing, finance and database management.
Knowledge of Word-processing, spreadsheet development, and presentation formatting
Project Management, Problem solving skills and Program Coordination Skills
Excellent Organization Skills
Must be an active listener with strong interpersonal communication and strong oral and written communication skills and an ability to communicate with different types of individuals including executives, faculty and corporate customers
Individual must be self-directed and pay strong attention to detail
Outstanding commitment to customer service, adaptability and dependability
Individual must be culturally aware and culturally sensitive
Preferred knowledge of CANVAS academic on-line resource; CRM and Microsoft Office
Application Process:The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled.
Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865)974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.