Medical Office Specialist II at Mercy Care

Posted in Other 13 days ago.

Location: Atlanta, Georgia

Job Description:

Employment Type:

Full time


Day Shift


Bilingual-Spanish speaking candidates needed.


Receives and greets clients/visitors, answer telephones, collects and inputs client's demographics and financial information, including insurance cards, billing authorization, signatures, consent forms and income verification. Verifies insurance, collects monies, and completes deposits, end-of-the day activities and schedule appointments. Input billing information using the Patient Care Network System, serve as the liaison between the client and medical support staff. Participates in health fairs or community events on weekends as requested 3-4 times a year.

Provides patient care and/ or support activities appropriate to ages served; primarily adults ages 18-65 or geriatric patients' ages over 65. May also include care for infant age 0-1 year, child ages 1-12 years or adolescent ages 13-17 years.


High School graduate, minimum of two years computer literacy, word processing, spreadsheets, etc.


Two to three years experience working in a private physician's office or community health center preferred. Previous billing experience of at least one year working with Medicare, Medicaid, HMO's and Commercial Insurance a plus. Foreign language may be required, preferably in Spanish and/or Vietnamese. Experience and knowledge of OSHA and HIPAA guidelines preferred.


Knowledge of medical terminology, with understanding of current ICD-10 and CPT Coding. Computer experience required. Knowledge of general office procedures (fax, copier, adding machine) required.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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