Financial Coordinator> at VCA

Posted in Other 8 days ago.

Location: Los Angeles, California

Job Description:

VCA West Los Angeles Animal Hospital is seeking a Financial Coordinator to join our thriving veterinary practice in Los Angeles, California.

In this position you will review all billing codes prior to services rendered, for accuracy and adherence to payer specific requirements, for a multi-specialty veterinary practice.

Essential Duties and Responsibilities:

  • Capturing and reviewing daily charges from the Electrical Medical Records via WoofWare, Care Planner and Smartflow to ensure standard coding and billing guidelines are followed correctly.

  • Communicating effectively and respectfully, both in verbal and written form, with providers or clinical staff to obtain missing or incomplete information as well as updating owners regarding finances.

  • Auditing the imported encounters against the daily patient list to ensure all encounters have been captured correctly.

  • Providing in a timely manner treatment plans for inpatient and outpatient diagnostics, procedures and hospitalization.

  • Accurately posting all payments paid at the time of service to the patient's account.

  • Auditing and balances daily payment totals to treatment/s received or being received to a patient.

  • Reviewing and finalizing patient accounts prior to the close of the work day, with time permitting.

  • Reviewing Woofware, Care Planner and Smartflow tracking reports to ensure all encounters are accounted for in a timely manner.

  • Maintaining professional and courteous relationships with all team members at all times.

  • Alerting department manager of any issues needing further research.

Secondary Responsibilities:

  • Maintaining strong knowledge of veterinary medicine and veterinary terminology, as well as various VCA coding and billing guidelines.

  • Utilizing the correct coding initiative when billing for multiple services during the same encounter and understands how to correctly apply Modifiers.

  • Informing Patient owners, Doctors and various support staff when additional account balance reviews are needed.

  • Researching financial rejections and works cooperatively with appropriate staff to resolve discrepancies. IE Helping the client apply for Care Credit.

  • Utilizing various coding and billing references to resolve complex billing scenarios.

  • Consistently following internal coding and billing protocols and policies.

  • Demonstrating a commitment to expanding coding & billing knowledge by participating in various continuing education opportunities each year.

  • Demonstrating a positive willingness to take on additional assignments and responsibilities.

  • Providing training to new employees in a timely fashion.

Why Join VCA West Los Angeles?

We are passionate about supporting our Associates and are committed to your continuing education and personal career development. VCA West Los Angeles is a member of a larger community of dedicated professionals that will encourage you to explore everything a career in the veterinary field has to offer. We are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. In addition, we support a work environment where you can focus on your career, happiness, and the patients you serve.

​​For hourly Associates:

VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training.

Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $21.00 to $24.00 per hour.

Below are some more of the many benefits of joining the our team!

  • Access to the people and financial resources of a large veterinary community

  • Leadership opportunities

  • Career development programs

  • Opportunities to give back through strong Shelter partnerships and VCA Charities

  • Continuing education allowance

  • Tuition support and sponsorships

  • Veterinary Technician license reimbursement

  • Free mental health and wellness subscriptions (Lyra)

  • Competitive wage

  • Medical, dental & vision insurance

  • Generous pet care discounts

  • Life, long and short-term disability insurance

  • Paid parental leave

  • Paid vacation and sick time

  • 401(k)

  • Full-time positions available

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

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