Supervisor, Clinical Business Operations at University of Miami

Posted in Other 8 days ago.

Location: Miami, Florida

Job Description:

Current Employees:

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The Department of Medicine, Division of Nephrology

has an exciting opportunity for a Full-Time Supervisor, Clinical Business Operations. The Supervisor, Clinical Business Operations supervises the prompt resolution of problems that arise in daily clinical operations. This role collaborates with other service areas in providing a consistent standard of service across the operations. The Supervisor, Clinical Business Operations monitors adherence to policies and ensures procedures are efficient and patient-centered.

  • Hires and onboards Clinical Business Operations specialists

  • Maintains access and reviews NICE dashboards to assess staffing and productivity

  • Supervises day to day operations for all the clinical business operations specialists

  • Conduct Annual Performance Evaluations and performance management if needed Oversees the prior authorization process

  • Participates in faculty meetings to provide communication on clinical operations in an effort to streamline processes for patients and physicians

  • Will be lead manager for E-Consults as this comes online for the division

  • Maintain and update staff's daily schedule and coverage

  • Monitor staff workload and provide coverage as needed

  • In-basket monitor and assistance for CBOR team members

  • Trains new employees/-follow up with training updates

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.


  • High school diploma or equivalent required, bachelor's degree preferred

  • Minimum 5 years of relevant experience

  • Knowledge of business and management principles.

  • Ability to direct, manage, implement, and evaluate department operations.

  • Ability to establish department goals and objectives that support the strategic plan.

  • Ability to effectively plan, delegate and/or supervise the work of others.

  • Ability to lead, motivate, develop and train others.

  • Epic experience preferred

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:

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