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Technical Writer at Cross Technologies

Posted in General Business 30+ days ago.

Type: Full-Time
Location: GASTONIA, North Carolina





Job Description:

Description

Are you a creative problem solver who enjoys overcoming an engineering challenge? Are you committed to creating "WOW" experiences? Are you looking to make a big impact on manufacturing?

Our Innovation Team is looking for a Technical Writer to aid in the quoting process for custom automation solutions. This role will be involved in the creation of solutions to automate manual processes. The Technical Writer will include the pricing of components, labor and all engineering services to automate the manual process.

Cross Company is a premier automation systems integration company that serves customers across a number of industries including food and beverage, power, specialty chemical, pulp and paper, and pharma/life sciences. Our team works with a wide range of technologies and control platforms based on our customer's needs. Our project teams are made up of a diverse group of professionals with a wide range of skills and experiences focused on automating manual processes for our customers.

Essential Functions


  • Work with multiple documents concurrently while communicating progress to stakeholders.

  • Create proposals and document status and progress, delivery and/or timeline risks, and plans for the successful completion of selected RFP's.

  • Collaborate with SMEs across Cross Automation to obtain appropriate content for project inquiries.

  • Act as a focal point for questions concerning specifics of quotes and proposals

  • Participate in customer meetings to review proposals.

  • Ability to lead proposal review meetings when required.

  • Possess good understanding of the quoting (bid) process to maximize profitability.


Minimum Requirements

  • Associates Degree in mechanical engineering (with min of 2 years work related experience) or BSME. (preferred)

  • Fluent in reading, editing, and creating spreadsheets

  • Strong grasp of written and verbal english (grammar, punctuation, etc.)

  • Experience with GSuite in a collaborative environment (mainly Google Docs, Google Sheets, etc.)

  • Experience with MS Office Suite (Word, Excel, Powerpoint)

  • Experience in written and verbal communication in a technical setting

  • Experience in quoting time and materials, custom automation project quoting experience prefered.

  • Experience in meeting requirements and deadlines by internal and external customers

  • Ability to read and comprehend technical specification documents

  • Interpreting Gantt charts and other project management documents

  • Ability to work individually or in a group to meet quotation timelines

  • Able to communicate effectively with people across a wide variety of departments and roles (engineering, purchasing, manufacturing, vendors, etc.)

  • Travel - 10% to 20% with occasional travel to customer site.

  • Able to translate non-technical communication into technical specifications


Core Competencies

  • Servant Leadership

  • Drives for Results

  • Effective Communication

  • Learning Agility


Physical Requirements

  • Must be able to drive for extended periods of time

  • Must have the ability to speak

  • Sits at desk, with minimal breaks, for up to four hours at a time.

  • Perform data entry for up to four hours at a time with minimal breaks

  • Spend extended lengths of time viewing computer screens

  • Possess a clear and articulate speaking voice

  • Must be highly organized, with a well-developed ability to multi-task.

  • Possess ability to quickly learn and retain vendor-related information as well as company policies and procedures

  • Possess the ability the perform mathematical calculations and understand the mathematical concept related to profit and margin

  • A high degree of self-control and the ability to interact with others in a businesslike and professional manner

  • Ability to efficiently and calmly work in a fast-paced dynamic work environment

Charlotte , NC , Gastonia, NC , Technical Writing , Automation





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