JOB SUMMARY:

To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.

KEY JOB FUNCTIONS :

• Assists guests by giving directions and answering questions in a friendly and courteous manner.
• Investigates all accidents on Harrah's/Harveys premises.
• Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives.
• Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
• Patrols the parking lot and garage by car or van.

Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.

• Escorts employees with monies.
• Completes written reports as assigned.
• Controls and directs traffic as needed.
• Ensures the delivery of great customer service

EDUCATION and/or EXPERIENCE:

• High school graduate or equivalent preferred
• Previous experience in law enforcement or security preferred

QUALIFICATIONS:

• Proven ability to maintain confidentiality of the material being handled
• Literacy and fluency in English
• Must have a valid Drivers' License and clean driving record
• Have current CPR certification or be able to obtain certification within 90 days of hire date.
• Must be 21 years of age.
• Report writing skills
• Computer literacy required
• Ability to obtain a license from the Nevada Gaming Control Board
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

• Auditory and visual fields must include immediate environment
• Ability to move quickly in response to emergency situations
• Ability to deal with violent situations by verbally defusing them or by physically restraining a violent person
• Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency
• Must be able to bend, lift up to 45 lbs. and to carry the weight up to 20 feet
• Must be able to walk/stand up to 8 hours per day

Positions that have contact with the public require the ability to work in a noisy

environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen eld. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satised employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.