Reports to the Director or Executive Director. Coordinates and manages outcomes of a specific patient population to facilitate achievement of quality, service, and cost. Assigned to a patient caseload during the entire episode of care; from inpatient setting to ensuring smooth transitioning of care to post-acute care settings. Works collaboratively with other Care Coordinators and interdisciplinary staff, internal and external to the organization. Prepares summaries, reports, and profiles. Identifies and evaluates patient and family educational needs, provides assistance and support for cardiovascular patients and families. Establishes and facilitates effective relationships with physicians, staff, patients and families.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The level of knowledge, skills and abilities indicated below are normally acquired through the successful completion of a Baccalaureate Degree in Nursing or related area. A Master's degree is preferred. Current RN license in the State of Indiana, minimum three years related clinical experience and experience in a leadership role utilizing problem-solving and/or conflict-management processes in a health care setting required.
Knowledge & Skills
Requires thorough knowledge of clinical care practices, procedures and techniques required to meet targeted patient population.
Requires working knowledge of research methodology.
Demonstrates effective analytical and problem-solving skills.
Demonstrates proficiency in nursing assessment skills.
Demonstrates clear, effective communication skills, including verbal, written, and listening skills.
Demonstrates well developed interpersonal skills necessary to promote and maintain cooperative, courteous, and sincere relationships with patients, family members, physicians, staff, and the public.
Requires ability to independently prioritize and organize work activities and work effectively under pressure.
Requires ability to identify and utilize appropriate resources.
Demonstrates computer literacy and the ability to effectively use word processing, spreadsheet and presentation software.
Working Conditions
Works in various environments including patient care areas with frequent changes in job demands.
Physical Demands
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.
