Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate.
Benefits/Perks:
Day 1 Medical/Dental/Vision for FT
15 PTO days first year
Annual Bonus Opportunity
401K matching
Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
Opportunities for career advancement
Training provided!
* Proof of COVID-19 vaccination will be required - unvaccinated individuals will be subject to regular testing
Job Accountabilities (Responsibilities):
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools.
Ability to navigate a computer and accurately enter data is a requirement to be successful in this role.
Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
Processing specimens including: labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order.
Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate.
Read, understand and comply with departmental policies, protocols and procedures.
Assist with compilation and submission of statistics and data when required.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Complete online and in person training courses timely.
[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]
Required Education
High school diploma or equivalent.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience
One-year phlebotomy experience preferred.
Customer service in a retail or service environment preferred.
Keyboard/data entry experience.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.
