At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

POSITION PURPOSE

Provide direct and general supervision to slot team in order to ensure the highest level of guest satisfaction; ensure compliance with gaming regulations while supporting Horseshoe St. Louis' vision, mission and values.

ESSENTIAL FUNCTIONS

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

1. Staff, schedule, evaluate, train, develop and monitor Team Members. Recommend promotions, demotions, discipline and other employment actions for Team Members.

2. Assist in observing slot play, resolve guest and Team Member problems and promote compliance with slot procedures and rules while ensuring slot security and reporting on specific play or problems as required.

3. Monitor work areas to ensure cleanliness and safety standards are achieved and customer requests are addressed and resolved.

4. Ensure Team Members are following established gaming and company procedures at all times.

5. Respond to the needs of guests, and accurately handle guests' monetary transactions; has the resiliency to deal with difficult customers.

6. Ensure the correct payment and verification of jackpots on slot machines according to established procedures.

7. Proactively promote the Caesars Rewards card program; understand current card benefits and information and presents program to customers.

8. Accurately maintain and control of money flow during shift with customers and employees.

9. Create and maintain an enjoyable environment for our casino guest, while ensuring the integrity of casino operations and adhere to all company policies, internal controls and Missouri Gaming Commission requirements.

10. Have a clear understanding of slot machines operation and how to read the pay tables.

11. Perform other duties as assigned by management.

12. Demonstrate excellent guest service both externally and internally and provide a positive work environment.

JOB QUALIFICATIONS

* Ability to obtain and maintain valid gaming license

* Must be at least 21 years of age

* Prior Slot Operations and/or supervisory experience

* Demonstrated ability to accurately account for cash transaction

* Demonstrated ability to work successfully with the public

These skills and abilities are typically acquired through the completion of a high school education or equivalent and two years experience directly related to casino or slot operations with one year supervisory experience or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.