POSITION SUMMARY: This customer facing position offers a unique opportunity to expand skill sets and work across a broad range of IT infrastructure responsibilities. This includes hardware, software and general systems support for personal computers, the local area network (LAN), voice communications, and video conferencing services. The position is an essential role within our Corporate IT team supporting a critical client group.

POSITION RESPONSIBILITIES:

• Provide internal users with help desk support and troubleshooting.
• Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
• Install and assure all devices are kept compliant with the required security software.
• Support network changes and server maintenance.
• Hardware/software set up, installation and training for new users.
• Maintain data files and monitor system configuration to ensure data integrity
• Provide support for voice and mobile infrastructure/equipment across all departments. including Moves, Adds and Changes (MACs) in Microsoft Teams phone and voicemail systems
• Provide support for printers and other multifunction devices.

REQUIREMENTS:

• Appropriate certification or an Associate or Bachelor's degree required
• Minimum 2 years of technical experience applicable to the skills below, and preferably in a corporate environment.

OTHER SKILLS & COMPETENCIES:

• Hands-on experience with Windows and Mac OS support and associated hardware.
• Experience with Azure and Active Directory required.
• Experience with Microsoft Teams Systems required.
• Understanding of Office 365 products (Exchange Online, SharePoint, MS Teams).
• Self-starter with the ability to multitask in a fast-paced environment
• Excellent communication and interpersonal skills to effectively troubleshoot by phone or in person
• Must have professional presence and customer service aptitude

#LI-BLM #LI-ONSITE

Compensation

Salary Minimum: Market

Salary Maximum: Market

Incentive: No

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 18,500 colleagues, in 30 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork, and Social Responsibility. AMETEK is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales of over $6.0 billion. Traded publicly (NYSE:AME), we are a component of the S&P 500. Visit www.ametek.com for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

Nearest Major Market: Philadelphia