Transformation Office leads key business and technology initiatives from initiation through close-out. Program Managers are responsible for the coordination and completion of all aspects of project management on assigned Transformation Office programs and projects, including, but not limited to, program definition, project definition, project plans, organizing resources, conducting meetings, requirements gathering, working with development resources, testing, and implementation. This role will be responsible for managing multiple projects and/or a single significant Project within a Program/Portfolio.
Responsibilities:
Oversee the planning, execution, and control of multiple projects within a Program/Portfolio to successful completion
Participate and contribute expertise in implementing a standard Project management Methodology using the Phase/Gate approach
Lead the tool rollout for Project Management, set up projects, programs, portfolios in the rolled-out tool
Ensure project delivery, framework, tasks, activities, and deliverables are represented and accounted for in project plans, timelines, and the system of record
Schedule and facilitate all project meetings, identify project team and responsibilities, and serve as a single point of contact for projects
Communicate project objectives and scope, oversee development, testing, and implementation
Track manage and track project cost
Manage project risk through comprehensive mitigation assessment and planning techniques, while communicating risks and rewards associated with project decisions and actions
Create a clear, coherent approach to guide effective project setup, execution, and control
Actively manage the work efforts of multiple functional resources through the project plan
Develop and/or co-develop and maintain required project documentation and deliverables
Maintain, monitor, and actively report project status to all project stakeholders
Develop and maintain productive working relationships with project stakeholders, team members, peers, managers, customer, vendors, and other affected departments
Coordinate efforts across multiple business units and ensure continuous efficient management of projects while gathering input and feedback
Collaborate and communicate with other project managers and leaders to coordinate cross-functional project initiatives and activities
Assist in the development and implementation of contingency plans
Perform other duties as assigned
Conform with all company policies and procedures
Train team members on PM methodologies, processes and tool usage
Set up reports, dashboards and processes within the tool
Facilitate the Demand management processes for the Transformation Office
Skills
Ability to analyze business processes and how they interface within the company infrastructure
Strong in the use of Microsoft Office 365 software
Strong people skills including the ability to interact with employees at all levels
Excellent written and oral communication skills
Strong problem-solving skills and attention to detail
Interpersonal skills necessary to work well with others in teams and collaborative work situations
Ability to organize and prioritize tasks and day-to-day activities for self and project team members with the flexibility to change as needed
Strong business and financial acumen
Ability to hold self and others accountable for assigned tasks and issues while maintaining teamwork and a professional environment
Ability to 'read' the audience, respond professionally, and mediate difficult situations
Ability to identify opportunities for improvements and system enhancements based on lessons learned
Ability to partner with leadership to promote and sustain project management best practices and educate the broader organization
A willingness to embrace change and a strong desire to challenge the status quo
Ability to work in a diverse and fast paced environment
Ability to improve project team performance by building cohesiveness, leading, mentoring, training and motivating to facilitate cooperation
Proficient with a PPM software tool
Ability to provide leadership through influence, inspiration, collaboration, and teamwork
Ability to demonstrate integrity while successfully managing work demands and pressure
Ability to continually pursue professional development and knowledge of project management best practices.
Education
High School Diploma or equivalent required
Bachelor's Degree in related field or equivalent work or military experience preferred
Experience
15+ years' experience in an IT Program/Project Manager role leading and executing projects using Waterfall and/or Agile methodologies required
Licenses & Certification
PMP Certification required
Agile - Scrum Certification preferred (SAFe or PSM or PMI-ACP)
