Sr Implementation Specialist- Digital Surgery (North East) at Medtronic

Posted in General Business 8 days ago.

Type: Full-Time
Location: Brooklyn, New York





Job Description:

Careers that Change Lives

We're on a mission to positively impact lives around the world by building innovative tools that can dramatically improve surgical training and thus improve outcomes for patients. We provide a cloud-based, surgical video library that is both secure yet accessible for surgeons and residents in training. We utilize the latest in machine-learning capabilities to ensure patient privacy while also uncovering powerful analytics and trends, directly from surgical video, in an automated and easy to use platform. At Digital Surgery, you can be a part of improving surgical training and outcomes, reducing errors, and decreasing the cost of medical care globally, while working with a team of highly motivated and high-performing individuals.

A Day in the Life


  • Project manage multiple concurrent full-cycle implementations of Touch Surgery at major hospital systems across the United States, ensuring projects are executed on-time and within budget.
  • Engage with clinical and administrative stakeholders to ensure polished communication and collaboration throughout each deployment project including Surgeons, Nurses, OR Managers, Residents, Hospital IT, Surgical Technology Reps and Biomedical Engineering.
  • Develop and maintain a deep understanding of the Touch Surgery platform and how it interacts with surgical workflows in the OR.
  • Lead Kickoff and Training Presentations for clinical audiences that include live demonstrations of the Touch Surgery platform.
  • Test equipment and connectivity of our hardware solutions in live operating rooms prior to deployment, working in collaboration with our engineering team at the London headquarters.
  • Participate in internal project scoping discussions to ensure we're setting our clients up for success and that expectations will equal reality.
  • Solicit and gather feedback from users and administrators to continually improve our product and the implementation experience for our clients.
  • Ensure a smooth hand-off from Implementation to the Support team, ensuring long term success for our clients and continuity of experience.
  • Build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.
  • Represent Touch Surgery as an ambassador of our products and the Digital Surgery brand both on-site with clients and at conferences/other commercial events.
  • As our company and team continue to scale, you may be asked to manage additional team members who will assist with implementation efforts.
  • Leads or leverages cross functional teams to evaluate, develop and manage projects for key business processes.
  • Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
  • Reviews status of projects and budgets; manages schedules and prepares status reports.
  • Monitors the project from initiation through delivery.
  • Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
  • Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients.

Must Have: Minimum Requirements


  • Bachelors degree required
  • Minimum of 4 years of project management and operating room/ hospital experience, or advanced degree with a minimum of 2 years project management and operating room/ hospital experience

Nice to Have


  • Previous experience working in hospital Operating Rooms from either a clinical, technology, or medical device perspective.
  • Strong project management skills are prioritized, and experience with clinical healthcare IT is preferred.
  • Strong organizational skills and competency with standard project management tools are required
  • Some technical proficiency required to understand our products and conduct required testing with integrated surgical video systems.
  • Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe.
  • Ability to travel 25-75% of the time, as needed, to customer sites

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here .

This position is eligible for a short-term incentive plan. Learn more about Medtronic Incentive Plan (MIP) on page 6 here .

The provided base salary range is used nationally (except in certain CA locations).The rate offered is compliant with federal/local regulations and may vary by experience,certification/education, market conditions, location, etc.





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